IDG34200 - Protecting the confidentiality of deceased customers: Disclosing information to trustees of estate assets

Disclosing information to trustees of estate assets

During the period of administration (see IDG34050) the assets of the estate can be placed in a trust (as well as being distributed to beneficiaries). Where the assets are placed into trust, trustees will be appointed to oversee the administration of the trust. The trustee may, or may not, be the Personal Representative for the estate.

If you receive an enquiry in this type of case you must establish the enquirer’s role in the administration of the estate. If they are acting as a trustee they are only entitled to receive information regarding the trust and not the deceased. To establish their status you may wish to request documentation related to the establishment of the trust.

See also

IDG34050Protecting the confidentiality of deceased customers: General
IDG34100Verifying the identity of Personal Representatives
IDG34150Disclosing to the Personal Representative where there is no will and a Letter of Administration is not appropriate
IDG34250Disclosure to persons other than the Personal Representative