HMOWTR1030 - Background: Where can you find information not covered by this guidance?

You should follow these steps:

• consult books of guidance and notices;
• consider local practice;
• refer to relevant legislation;
• if you are unable to resolve the matter locally, after consulting line management, you should contact the Warehousing Unit of Expertise (UoE):

• if the UoE is unable to resolve your query it will be referred to the Policy Team.

If you become aware of any operational aspect for the assurance of owners, transporters and duty representatives not covered by this book contact the Policy Team shown at HMOWTR1020.