EEPM1695 - Workflow Management Work Items: Scheme Validation Errors - PAYE, ECON and RCF Errors

The table below provides a quick reference guide to the main actions required to process this Work Item

Actions	Reference
Obtain EAS Number	Step 1
Centrally Paid Employers	Step 3
Can the Employers details be traced?	Step 7
PAYE Reference number traced	Step 8
PAYE cannot be traced using Employer Application	Step 9
Fastpath to Employers Application to trace ECON	Step 11
Trace ECON using NIRS2 Person Application	Step 13
Trace ECON using NIRS2 Contracted Out Employer Application	Step 15
Trace ECON using the Benefit Scheme Provider Application	Step 17
Outcome of tracing ECON & PAYE	Step 19
As PAYE and ECON have been traced, the RCF’s can commence	Step 20
RCF’s can be cleared	Step 24
All RCF Work Items are cleared	Step 26
Response received where the PAYE & ECON are both traced	Step 28
Update NIRS2 with correct ECON	Step 29
Update NIRS2 that no ECON should be recorded	Step 30
Select RCF’s that require ER contact and request schedule detailing errors	Step 32
Response received where PAYE & ECON traced and RCF’s outstanding	Step 34
Update NIRS2 with correct ECON	Step 35
Update NIRS2 that no ECON should be recorded	Step 36
Record ECON actions and Re-BF for Amended Returns	Step 37
PAYE & ECON not traced and the address is present	Step 38
Response received where PAYE & ECON not traced & RCF’s outstanding	Step 40
Refer ECON element to NISPI for investigation	Step 41
On receipt of a response from NISPI	Step 43
Update NIRS2 with correct ECON	Step 44
Update NIRS2 that no ECON should be recorded	Step 45
ECON now updated but PAYE still outstanding	Step 46
PAYE & ECON cannot be traced and no ER address present	Step 47
Response received where the PAYE & ECON not traced & no address	Step 49
PAYE traced but no ECON traced	Step 50
View all RCF’s to confirm which can be cleared without ER contact	Step 52
RCF’s can be cleared	Step 54
All RCF’s are cleared	Step 56
Response received where PAYE traced, ECON not traced & RCF’s cleared	Step 58
Refer to NISPI for investigation	Step 59
On receipt of response from NISPI	Step 61
Select RCF’s that require ER contact and request schedule detailing errors	Step 62
Response received PAYE traced, ECON not traced & RCF’s outstanding	Step 64
ECON traced but no PAYE traced and address present	Step 65
Employer responds with PAYE and ECON information	Step 67
Further information received for the PAYE and ECON action required	Step 68
View all RCF’s to confirm which can be cleared without ER contact	Step 71
RCF’s can be cleared	Step 73
Select RCF’s that require ER contact and request schedule detailing errors	Step 75
All NIRS2 Work Items cleared	Step 77
ECON traced, PAYE not traced and no address present	Step 78
Employer details received from Employee	Step 80
File received from Employer Compliance from PAYE & RCF enquiry	Step 81
Employer compliance confirm no further details	Step 82
Expired BF	Steps 83 - 96

Step 1 - Obtain Employers Annual Scheme (EAS) Number

• Further action throughout this Work Item is dependent on the EAS Number
• Within the Workflow Management Work Item screen this is referred to as NIRS Error Ref
• Make a note of this number for later use
• Within the Workflow Management Window also make a note of any details of the Employers Name and Address
• You will now need to access NIRS2 Work Management to clear the Work Item

Step 2 - Is the Employer a Centrally Paid Employer?

• On receipt of a Scheme Level Validation work item check the Employers Reference to see if the Tax District is 940 or 948.
• If the Tax District ref is 940 or 948 check the Centrally Paid Schemes list held on the Desktop.
• If the Employer is Centrally Paid follow Step 3
• If the Employer is not Centrally Paid follow Step 5

Step 3 - Centrally Paid Employers

• If the Emp Ref is held on the list email the details of the case to Central Payment Section.
• E-Mail address is Central Accounts Section (NICO Contributor Group 4)
• The e-mail should include the Employers Reference and the Employer name

Step 4 - Record Actions and BF

• All actions undertaken in the Workflow Management system must be recorded
• ‘Access’ the Take Action section of the Work Item
• From the TAKE ACTION box ‘Select’ BFItem from the Drop Down List and ‘Click’ on the [Add] button
• ‘Enter’ 56 days in the 'BF Days' box
• In the 'Enter Required Information' box ‘Select’ Refer to Central Payments from the Actions Field
• Any Additional information can be recorded in the 'Actions Text' box
• ‘Click’ on the [Submit] button you will be presented with a Confirmation Window
• To complete the action ‘Click’ on the [X] button at the top right of the Window
• ‘Select’ the [Get Next Item] button to continue to the next Work Item

Step 5 - Access NIRS2 Work Management

• ‘Double Click’ on the ‘Work Management’ Icon on the desktop
• ‘Select’ Resource Group 81113263 from the Resource Group Selection Window and ‘Click’ on OK
• From within the Work Item List Window ‘Click’ File on the Menu Bar and ‘Select’ Open MPPC Work Items
• ‘Select’ PAYE SCHEME from the Drop Down List on the Account Key field and ‘Enter’ the Employers Annual Scheme Number in the next field and ‘Click’ on OK
• The Work Item List Window will be displayed containing all of the MPPC Work Items appropriate to the Employers Annual Scheme number previously entered
• ‘Double Click’ on 96426

Step 6 - Fastpath to Employer Application

• On the Menu Bar ‘Click’ Options and ‘Select’ Actions, this will take you to the Employer Application Scheme Details Window
• On the Menu Bar ‘Click’ Additional Scheme Details
• The Supplied Employer Address Frame should show details of the Employers Name and Address

Step 7 - Can the Employers details be traced using the information from the work item or from information received from the Employer/Employee?

• Use the details supplied to search for the PAYE Ref
• ‘Tab’ along to the Employer List and Selection Details Window
• In the Employer Details Frame ‘Enter’ the Employers Name (In this frame you also have the Wildcard * option)
• On the Menu Bar ‘Click’ Options and ‘Select’ Build List
• Make a note of PAYE details supplied including whether or not an address is shown.
• If the PAYE can be traced follow Step 8
• If the PAYE cannot be traced follow Step 9

Step 8 - PAYE Reference number Traced

• Check EBS to ensure PAYE is valid
• ‘Double Click’ on Interim Single Sign On
• ‘Click’ on CSP
• ‘Double Click’ on EBS Exceptions
• The EBS Employer View screen will be displayed
• ‘Double Click’ on 'View Employer Summary'
• The 'Employer Reference' screen will be shown
• ‘Enter’ the employer reference e.g.989/m2989
• ‘Click’ on OK
• The Employers name, address and contact details will now be shown if the PAYE is valid
• If the PAYE is not valid the message "Employer not found" will be received
• ‘Click’ on the OK button to remove the error message window. If message received, follow Step 9.
• If the Employer details do relate, Update the Employers Application
• If the Employer details do not relate, follow Step 9
• Update the Employers Application for PAYE
• Return to NIRS2 work management
• ‘Double Click’ on 96426
• On the Menu Bar ‘Click’ Options and ‘Select’ Action, this will take you to the Employer Application Scheme Details Window
• In the Employer Details frame, amend the Tax District and PAYE
• On the Menu Bar ‘Click’ Options and ‘Select’ Update Scheme Details
• This action will automatically update all other associated P14s and will close the NIRS2 Work Item
• Follow Step 10 to trace ECON

Step 9 - PAYE cannot be traced using Employer Application

• You will now need to trace details of an Employee who has worked for the Employer in the previous year. This may assist in tracing the correct PAYE Ref
• Close down the Employer Application by ‘Clicking’ on the [X} in the top right corner of the Window
• From the Work Item Details Window in NIRS2 Work Management ‘Click’ Options and ‘Select’ Action this will take you to the correct Scheme Details Window
• ‘Tab’ to the Contribution List Window to build a list of Employees
• ‘Click‘ on Posted Contributions
• ‘Click’ on Ledger Range and from the Drop Down Menu ‘Click’ on the first Range of Ledgers
• On the Menu Bar ‘Click’ Options and ‘Select’ Build List
• Once the List is available, highlight the first employee
• On the Menu Bar ‘Click’ Options and ‘Select’ Fastpath to Class 1 Contributions Window within Person Application
• This takes you to the Supplied Class 1 Contributions Window
• ‘Click’ on the Tax Year Contributions Folder
• ‘Double Click’ on the line of contributions for the previous tax year, this will take you back to the Supplied Class 1 Contributions Window
• On the Menu Bar ‘Click’ Options and ‘Select’ View Class 1 Employment History, this will take to the Class 1 Employment Details Modal Window
• The PAYE Employer Details frame will display the Emp Ref and Employer Checkbrick
• If this action is unsuccessful ‘Select’ the next Employee in the list and repeat as above
• Repeat the process until the PAYE Reference Number has been successfully traced or until you have exhausted all entries on the list
• If the PAYE details have been traced follow Step 8
• If PAYE cannot be traced follow Step 10 to trace ECON

Step 10 - Access NIRS2 Work Management

• Return to NIRS2 Work Management Application
• ‘Click’ on the Work Item List Window which will be displaying all of the MPPC Work Items appropriate to the Employers Annual Scheme number previously entered
• ‘Double Click’ on 96425

Step 11 - Fastpath to Employers Application to trace for ECON

• On the Menu Bar ‘Click’ Options and ‘Select’ Action, this will take you to the Employer Application Scheme Details Window
• ‘Tab’ along to the Employer List and Selection Details Window
• ‘Enter’ the Employers Tax District in the Tax District No. field and ‘Enter’ the PAYE in the PAYE No. field
• On the Menu Bar ‘Click’ Options and ‘Select’ Build List
• ‘Tab’ along to the Scheme List Window. This will show a list of schemes submitted by the Employers for previous Tax Years
• Highlight the previous Tax Year on the list and ‘Double Click’, this will take you back to the Scheme Details Window for that Tax Year
• The ECON field is shown in the Employer Details frame of the Window
• The Supplied Employer Address Frame should show details of the Employers Name and Address

Step 12 - Is the ECON Traced?

• If YES follow Step 19
• If NO follow Step 13

Step 13 - Trace the ECON using NIRS2 Person Application

• You can also check for an ECON in the Person Application
• ‘Tab’ to the Contribution List window to build a list of Employees
• ‘Click’ on Posted Contributions
• ‘Click’ on Ledger Range and from the Drop Down List ‘Click’ on the first Range of Ledgers
• On the Menu Bar ‘Click’ Options and ‘Select’ Build List
• Once the List is available, highlight the first employee
• On the Menu Bar ‘Click’ Options and ‘Select’ Fastpath to Class 1 Contributions Window (within Person Application )
• This takes you to the Supplied Class 1 Contributions Window
• ‘Click’ on the Tax Year Contributions Folder where the ECON may be recorded for a previous Tax Year

Step 14 - Is the ECON Traced?

• If YES follow Step 19
• If NO follow Step 15

Step 15 - Trace ECON using NIRS2 Contracted Out Employer Application

• From the Desk Top ‘Double Click’ on the CO Employer Application Icon, this will take you to the Summary Window
• Input the Employers Name and Address in the appropriate fields
• On the Menu Bar ‘Click’ Options and ‘Select’ Build List
• ‘Double Click’ on an entry on the list and this will take you to the Details Window
• The ECON field is shown in the ECON Details frame of the Window

Step 16 - Is the ECON Traced?

• If YES follow Step 19
• If NO follow Step 17

Step 17 - Trace the ECON using the Benefit Scheme Provider Application using the SCON

• You can check for a SCON in the Person Application
• ‘Tab’ to the Contribution List window to build a list of Employees
• ‘Click’ on Posted Contributions
• ‘Click’ on Ledger Range and from the Dropdown List click on the first Range of Ledgers
• On the Menu Bar ‘Click’ Options and ‘Select’ Build List
• Once the List is available, highlight the first employee
• On the Menu Bar ‘Click’ Options and ‘Select’ Fastpath to Class 1 Contributions Window (within Person Application)
• This takes you to the Supplied Class 1 Contributions Window
• ‘Double Click’ on the Contribution line in the Contribution Details Frame
• The Individual Supplied Class 1 Contributions Window will be shown
• If the SCON is present it will be shown in the SCON field
• Note the SCON
• From the Desktop ‘Double Click’ on the Benefit Scheme Provider Application Icon
• This will take you to the Summary Window
• Input the SCON in the ASCN/SCON field
• On the Menu Bar ‘Click’ Options and ‘Select’ Build List
• ‘Tab’ to the CO Employers Window where the ECON will be displayed

Alternatively if you already know the SCON

• ‘Click’ on the Benefits tab
• Then ‘Click’ on NI Benefits folder
• On the Menu Bar ‘Click’ Options and ‘Select’ Fastpath to COEG
• This will display the Scheme Membership Summary page. If a SCON is shown access Benefit Scheme Provider Application
• From the Desktop ‘Double Click’ on the Benefit Scheme Provider Application Icon
• This will take you to the Summary Window
• Input the SCON in the ASCN/SCON field
• On the Menu Bar ‘Click’ Options and ‘Select’ Build List
• ‘Tab’ to the CO Employers Window where the ECON will be displayed

Step 18 - Is the ECON Traced?

• If YES follow Step 19
• If NO follow Step 19

Step 19 - Outcome of tracing ECON & PAYE. RCF process can only commence when the PAYE number is traced.

• PAYE & ECON have both been traced, follow Step 20
• PAYE AND ECON not traced and address present, follow EEPM1695 - Step 38
• PAYE AND ECON not traced and no address present, follow EEPM1695 - Step 47
• PAYE TRACED but ECON cannot be traced, follow EEPM1695 - Step 50
• ECON TRACED but PAYE not traced and address present, follow EEPM1695 - Step 65
• ECON TRACED but PAYE not traced and no address present, follow EEPM1695 - Step 78

Step 20 - As PAYE and ECON have been traced, the RCF’s can commence. Access NIRS2 Work Management

• ‘Double Click’ on the ‘Work Management’ Icon on the Desk Top
• ‘Select’ Resource Group 81113263 from the Resource Group Selection Window and ‘Click’ on OK
• From within the Work Item List Window, on the Menu Bar ‘Click’ File and ‘Select’ Open MPPC Work Items
• ‘Select’ PAYE SCHEME from the Drop Down List on the Account Key field and ‘Enter’ the Employers Annual Scheme Number in the next field and ‘Click’ on OK
• The Work Item List Window will be displayed containing all of the MPPC Work Items appropriate to the Employers Annual Scheme number previously entered
• ‘Double Click’ on the first RCF Work Item

Step 21 - Fastpath to NI Accounts

• On the Menu Bar ‘Click’ Options and ‘Select’ Actions, this will take you to the Supplied Class 1 Contributions Window

Step 22 - View All RCF's to confirm which can be cleared without Employer Contact

• Apply basic checks and safe initial checks to posting. See EEPM1636 - Appendix 1 for guidance and examples.

Step 23 - Can any RCF's be cleared using Safe Checks

• If YES follow Step 24
• If NO follow Step 32

Step 24 - RCF's can be cleared

• Figures can be re-posted
• ‘Double Click’ on the line of contributions that need amending
• This will take you to the Individual Supplied Class 1 Contribution Details Modal Window
• Record the correct contributions and change the status to Valid
• ‘Click’ OK, this will take you back to the Supplied Class 1 Contributions Window
• On the Menu Bar ‘Click’ Options and ‘Select’ Update Contributions this allows NIRS2 to validate the changes
• Return to Work Management Work Item Details folder
• ‘Click’ on the drop down box at the status field and ‘Select’ Closed
• ‘Click’ on the drop down box at the PA Reason field and ‘Select’ Completed
• ‘Click’ on options from the menu bar and ‘Select’ Update Work Item Details to close the work item
• Repeat the above action, re-posting any items that pass safe checks

Step 25 - Are all RCF Work Items cleared?

• If YES follow Step 26
• If NO follow Step 32

Step 26 - All RCF Work Items are cleared.

• Contact the Employer to advise of PAYE and confirm that traced ECON is correct
• Issue Letter CEPTL005 to the Employer advising of correct PAYE and confirming ECON is correct

• BF for 4 weeks for response from the Employer

Step 27 - Record Actions and BF for Response from Employer

• All actions undertaken in the Workflow Management system must be recorded
• ‘Access’ the Take Action section of the Work Item
• From the TAKE ACTION box ‘Select’ BFItem from the Drop Down List and ‘Click’ on the [Add] button
• ‘Enter’ 28 days in the 'BF Days' box
• In the 'Enter Required Information' box Select‘ Confirm ECON is correct’ and ‘Correct PAYE issued to Employer’ ‘PAYE No corrected’ ‘RCF’s cleared clerically’ from the Actions Field
• ‘Enter’ the traced ECON and any additional information in the 'Actions Text' box
• ‘Click’ on the [Submit] button you will be presented with a Confirmation Window
• To complete the action ‘Click’ the [X] button at the top of the Window
• ‘Select’ the [Get Next Item] button to continue to the next Work Item

Step 28 - Response received from Employer or DLO where the PAYE & ECON are both traced and the RCF’s were cleared.

• Access Workflow Management system and use search facility to trace appropriate work item
• If the Employer replies and gives details of a different ECON follow Step 29.
• If correct ECON cannot be traced from re-issuing of CEPTL005, follow EEPM1695 - Steps 59-61
• If the Employer replies confirming that the Number traced is correct follow Step 29
• If the Employer replies confirming that there should not be an ECON as Contracted Out categories were incorrectly recorded follow Step 30
• If letter received is DLO, follow Step 29.

Step 29 - Update NIRS2 with correct ECON

• Access the NIRS2 Work Management Application by ‘Double Clicking’ on the Work Management Icon on the Desktop
• ‘Select’ Resource Group 81113263 from the Resource Group Selection Window and ‘Click’ on OK
• From within the Work Item List Window ‘Click’ File on the Menu Bar and ‘Select’ Open MPPC Work Items
• ‘Select’ PAYE SCHEME from the Drop Down List on the Account Key field and ‘Enter’ the Employers Annual Scheme Number in the next field and ‘Click’ on OK
• The Work Item List Window will be displayed containing all of the MPPC Work Items appropriate to the Employers Annual Scheme number previously entered
• ‘Double Click’ on 96425
• On the Menu Bar ‘Click’ Options and ‘Select’ Action, this will take you to the Employer Application Scheme Details Window
• In the Employer Details frame, amend the ECON in the ECON Field. NB If during validation the ECON is rejected repeat Steps 26 – 27. When re-issuing CEPTL005 only ‘Select’ the option In your communication of …. and in the What to do now section ‘Select’ the option Please confirm the correct ECON
• On the Menu Bar ‘Click’ Options and ‘Select’ Update Scheme Details
• This action will automatically update all other associated P14s and will close the NIRS2 Work Item
• Follow Step 31 but do not complete additional information in Actions text box.

Step 30 - Update NIRS2 that no ECON should be recorded

• Access the NIRS2 Work Management Application by ‘Double Clicking’ on the Work Management Icon on the Desktop
• ‘Select’ Resource Group 81113263 from the Resource Group Selection Window and ‘Click’ on OK
• From within the Work Item List Window ‘Click’ File on the Menu Bar and ‘Select’ Open MPPC Work Items
• ‘Select’ PAYE SCHEME from the Drop Down List on the Account Key field and ‘Enter’ the Employers Annual Scheme Number in the next field and ‘Click’ on OK
• The Work Item List Window will be displayed containing all of the MPPC Work Items appropriate to the Employers Annual Scheme number previously entered
• ‘Double Click’ on 96425
• On the Menu Bar ‘Click’ Options and ‘Select’ Action, this will take you to the Employer Application Scheme Details Window
• In the ECON field, the user should enter 'E', then immediately delete the 'E'.
• On the Menu Bar ‘Click’ Options and ‘Select’ Update Scheme Details
• This action will automatically update all other associated P14s and will close the NIRS2 Work Item

Step 31 - Record Actions and Close Work Item

• All actions undertaken in the Workflow Management system must be recorded
• ‘Access‘ the Take Action section of the Work Item
• From the TAKE ACTION box ‘Select’ CompleteItem from the Drop Down List and ’Click’ on the [Add] button
• In the 'Enter Required Information' box ‘Select’ ECON No corrected from the Actions Field
• Insert ‘ No ECON required as Contributions not contracted out’ in the 'Actions Text' box
• ‘Click’ on the [Submit] button, you will be presented with a Confirmation Window
• To complete the action ‘Click’ on the [X] at the top right of the Window
• ‘Select’ the [Get Next Item] button to continue to the next Work Item

Step 32 - Select the RCFs that require ER contact and requests schedule detailing all errors

• Issue Letter CEPTL005 detailing the correct PAYE reference number and requesting confirmation of the ECON number

• In NIRS Work management ‘Double Click’ on the relevant Work Item in the Work Item List window
• This will take you to the Work Item Details window
• In the Status field there are 2 new states:

• Choose the option ‘Issue to Employer’ Click on 'Options' on the Menu Bar and ‘Select’ Update Work Item Details
• Once all RCF work items that require employer contact have a status of 'Issue to Employer' go to the Work Item List folder
• On the Menu Bar ‘Click’ Options and ‘Select’ the required option from the Menu Bar

• CEPTL005 to be linked with RCF report and issued

Step 33 - Record Actions and BF for Response from Employer with details of RCF

• All actions undertaken in the Workflow Management system must be recorded
• ‘Access’ the Take Action section of the Work Item
• From the TAKE ACTION box ‘Select’ BFItem from the Drop Down List and ‘Click’ on the [Add] button
• ‘Enter’ 42 days in the 'BF Days' box
• In the 'Enter Required Information' box ‘Select’ RCF Report issued, PAYE no Corrected, Correct PAYE issued to Employer and Confirm ECON is correct from the Actions Field
• ‘Enter’ the traced ECON and any additional information in the 'Actions Text' box
• ‘Click’ on the [Submit] button, you will be presented with a Confirmation Window
• To complete the action ‘Click’ on the [X] at the top right of the Window
• ‘Select’ the [Get Next Item] button to continue to the next Work Item

Step 34 - Response received from Employer or DLO where PAYE & ECON have been traced and the RCF's are outstanding

• Access Workflow Management system and use search facility to trace appropriate work item
• If the Employer replies and gives details of a different ECON, follow Step 35.
• If correct ECON cannot be traced following re-issue of CEPTL005, follow EEPM1695 - Steps 59-61 (although while following this process after steps 29-30, do not follow Step 31 as the case should not be closed. Follow Step 37 instead to await amended returns)
• If the Employer replies confirming that the Number traced is correct or if letter is returned DLO, follow Step 35
• If the Employer replies confirming that there should not be an ECON as Contracted out categories were incorrectly recorded follow Step 36

Step 35 - Update NIRS2 with correct ECON

• Access the NIRS2 Work Management Application by ‘Double Clicking’ on the Work Management Icon on the Desktop
• ‘Select’ Resource Group 81113263 from the Resource Group Selection Window and ‘Click’ on OK
• From within the Work Item List Window ‘Click’ File on the Menu Bar and ‘Select’ Open MPPC Work Items
• ‘Select’ PAYE SCHEME from the Drop Down List on the Account Key field and ‘Enter’ the Employers Annual Scheme Number in the next field and ‘Click’ on OK
• The Work Item List Window will be displayed containing all of the MPPC Work Items appropriate to the Employers Annual Scheme number previously entered
• ‘Double Click’ on 96425
• On the Menu Bar ‘Click’ Options and ‘Select’ Action, this will take you to the Employer Application Scheme Details Window
• In the Employer Details frame, amend the ECON in the ECON Field. NB If during validation the ECON is rejected repeat Steps 32 - 33. When re-issuing CEPTL005 only ‘Select’ the option In your communication of …. and in the What to do now section ‘Select’ the option Please confirm the correct ECON
• On the Menu Bar ‘Click’ Options and ‘Select’ Update Scheme Details
• This action will automatically update all other associated P14s and will close the NIRS2 Work Item
• Follow Step 37 but do not complete any additional information in actions text box.

Step 36 - Update NIRS2 that no ECON should be recorded

• Access the NIRS2 Work Management Application by ‘Double Clicking’ on the Work Management Icon on the Desktop
• ‘Select’ Resource Group 81113263 from the Resource Group Selection Window and ‘Click’ on OK
• From within the Work Item List Window ‘Click’ File on the Menu Bar and ‘Select’ Open MPPC Work Items
• ‘Select’ PAYE SCHEME from the Drop Down List on the Account Key field and ‘Enter’ the Employers Annual Scheme Number in the next field and ‘Click’ on OK
• The Work Item List Window will be displayed containing all of the MPPC Work Items appropriate to the Employers Annual Scheme number previously entered
• ‘Double Click’ on 96425
• On the Menu Bar ‘Click’ Options and ‘Select’ Action, this will take you to the Employer Application Scheme Details Window
• In the ECON field, the user should enter 'E', then immediately delete the 'E'.
• On the Menu Bar ‘Click’ Options and ‘Select’ Update Scheme Details
• This action will automatically update all other associated P14s and will close the NIRS2 Work Item

Step 37 - Record ECON actions and RE-BF for the Amended Returns

• All actions undertaken in the Workflow Management system must be recorded
• ‘Access’ the Take Action section of the Work Item
• From the TAKE ACTION box ‘Select’ BFItem from the Drop Down List and ‘Click’ on the [Add] button
• ‘Enter’ 28 days in the 'BF Days' box. Enter the amount of days that is required to re-set the original BF date for the amended returns requested for the RCF report.
• In the 'Enter Required Information' box ‘Select’ ECON no corrected from the Actions Field
• Add ‘ No ECON required as not contracted out contributions are due’. Additional information can be recorded in the 'Actions Text' box
• ‘Click’ on the [Submit] button, you will be presented with a Confirmation Window
• To complete the action ‘Click’ on the [X] at the top right of the Window
• ‘Select’ the [Get Next Item] button to continue to the next Work Item

Page 38 - PAYE and ECON have not been traced and the address is present. The RCF’s cannot be actioned until the PAYE aspect is cleared.

• Issue Letter CEPTL005 to the Employer for PAYE & ECON information

• BF for 4 Weeks for response from the Employer

Step 39 - Record Actions and BF for response from Employer

• All actions undertaken in the Workflow Management system must be recorded
• ‘Access’ the Take Action section of the Work Item
• From the TAKE ACTION box ‘Select’ BFItem from the Drop Down List and ‘Click’ on the [Add] button
• ‘Enter’ 28 days in the 'BF Days' box
• In the 'Enter Required Information' box ‘Select’ Request PAYE info from ER and Request ECON info from ER from the Actions Field
• Any additional information can be recorded in the 'Actions Text' box
• ‘Click’ on the [Submit] button you will be presented with a Confirmation Window
• To complete the action ‘Click’ on the [X] button at the top right of the Window
• ‘Select’ the [Get Next Item] button to continue to the next Work Item

Step 40 - Response from Employer or DLO where the PAYE and ECON have not been traced and the RCF’s are still outstanding.

• If the Employer provides further information for both the PAYE and ECON attempt to trace the PAYE by following EEPM1695 - Steps 7-9 and the ECON by following EEPM1695 - Steps 10-17. Then:

• Once PAYE and ECON elements are completed, follow EEPM1695 - Steps 69-77. (At Step 76 or 77 add the action ‘ECON no Corrected’)
• If the Employer confirms that there is no further information for both the PAYE and the ECON, or they cannot be traced, follow Steps 41-46
• If the Employer provides further information for the PAYE only, follow EEPM1695 - Step 7. Then:
• If the PAYE can be traced follow EEPM1695 - Step 8 only to update PAYE.
• To trace ECON follow EEPM1695 - Steps 59-61 for the NISPI element (at step 60 add action ‘PAYE No. corrected’).
• Once PAYE and ECON elements are completed and the system is updated follow EEPM1695 - Step 69-77 (at Step 76 or 77 add the action ‘ECON no Corrected’)
• If the PAYE cannot be traced, follow Step 41 to resolve the ECON element
• If the Employer provides further information for the ECON only follow EEPM1695 - Steps 10-17 to trace. Then:
• If the ECON is traced, follow EEPM1695 - Step 29 only to update the ECON then, follow Step 46 to resolve PAYE & RCF’s.
• If the ECON cannot be traced or if the letter received is DLO, follow Step 41 to resolve the ECON element

Step 41 - Refer the ECON element to NISPI for investigation to confirm whether or not Contracted out Contributions are due from this Employer.

• E-mail the Pensions, CEPT-ECON-Cases (NICO Pensions 1) mailbox with Employers Reference & Employer name

Step 42 - Record Actions and BF for Response from NISPI

• All actions undertaken in the Workflow Management system must be recorded
• ‘Access’ the Take Action section of the Work Item
• From the TAKE ACTION box ‘Select’ BFItem from the Drop Down List and ‘Click’ on the [Add] button
• ‘Enter’ 28 days in the 'BF Days' box
• In the 'Enter Required Information' box ‘Select’ Request ECON info from ER from the Actions Field
• Enter 'Case Referred to NISPI for further investigations' in the 'Actions Text' box
• ‘Click’ on the [Submit] button you will be presented with a Confirmation Window
• To complete the action ‘Click’ the [X] button at the top of the Window
• ‘Select’ the [Get Next Item] button to continue to the next Work Item

Step 43 - On Receipt of response from NISPI

• If ECON has been traced follow Step 44
• If Contracted Out contributions are not due follow Step 45

Step 44 - Update NIRS2 with correct ECON

• Access the NIRS2 Work Management Application by ‘Double Clicking’ on the Work Management Icon on the Desktop
• ‘Select’ Resource Group 81113263 from the Resource Group Selection Window and ‘Click’ on OK
• From within the Work Item List Window ‘Click’ File on the Menu Bar and ‘Select’ Open MPPC Work Items
• ‘Select’ PAYE SCHEME from the Drop Down List on the Account Key field and ‘Enter’ the Employers Annual Scheme Number in the next field and ‘Click’ on OK
• The Work Item List Window will be displayed containing all of the MPPC Work Items appropriate to the Employers Annual Scheme number previously entered
• ‘Double Click’ on 96425
• On the Menu Bar ‘Click’ Options and ‘Select’ Action, this will take you to the Employer Application Scheme Details Window
• In the Employer Details frame, amend the ECON in the ECON Field
• On the Menu Bar ‘Click’ Options and ‘Select’ Update Scheme Details
• This action will automatically update all other associated P14s and will close the NIRS2 Work Item
• Follow Step 46

Step 45 - Update NIRS2 that no ECON should be recorded

• Access the NIRS2 Work Management Application by ‘Double Clicking’ on the Work Management Icon on the Desktop
• ‘Select’ Resource Group 81113263 from the Resource Group Selection Window and ‘Click’ on OK
• From within the Work Item List Window ‘Click’ File on the Menu Bar and ‘Select’ Open MPPC Work Items
• ‘Select’ PAYE SCHEME from the Drop Down List on the Account Key field and ‘Enter’ the Employers Annual Scheme Number in the next field and ‘Click’ on OK
• The Work Item List Window will be displayed containing all of the MPPC Work Items appropriate to the Employers Annual Scheme number previously entered
• ‘Double Click’ on 96425
• On the Menu Bar ‘Click’ Options and ‘Select’ Action, this will take you to the Employer Application Scheme Details Window
• In the ECON field, the user should enter 'E', then immediately delete the 'E'.
• On the Menu Bar ‘Click’ Options and ‘Select’ Update Scheme Details
• This action will automatically update all other associated P14s and will close the NIRS2 Work Item
• Follow Step 46

Step 46 - ECON now updated but PAYE still outstanding. RCF’s cannot be actioned until the PAYE aspect is resolved.

• Follow EEPM1635 - Step 111 of the RCF Guidance. Add Request PAYE Info from ER as an action with additional text Referred to Compliance to confirm PAYE Reference Number and a further action ECON no corrected
• On receipt of the file from Employer Compliance follow EEPM1695 - Step 81

Step 47 - PAYE & ECON cannot be traced and no Employer address present. The RCF’s cannot be actioned until the PAYE aspect is cleared.

• Contact an Employee to request details of who they worked for
• Highlight an Employee from the Contribution List (see Step 9) select Options – Fastpath to Class 1 Contribution Window to take you to the Person Application’
• ‘Select’ Personal Details folder to view Employee details
• ‘Select’ Address folder to ensure address is current and not DLO
• If address is old or DLO, choose another Employee from the Contribution List and repeat above action
• Issue Letter CEPTL009 to the Employee to request Employer’s address
• BF for 4 weeks for response from the Employee

Step 48 - Record Actions and BF for Response from Employee for details of Employer

• All actions undertaken in the Workflow Management system must be recorded
• ‘Access’ the Take Action section of the Work Item
• From the TAKE ACTION box ‘Select’ BFItem from the Drop Down List and ‘Click’ on the [Add] button
• ‘Enter’ 28 days in the 'BF Days' box
• In the 'Enter Required Information' box ‘Select’ Req ER details from EE from the Actions Field
• Any additional information can be recorded in the 'Actions Text' box
• ‘Click’ on the [Submit] button you will be presented with a Confirmation Window
• To complete the action ‘Click’ on the [X] button at the top right of the Window
• Select the [Get Next Item] button to continue to the next Work Item

Step 49 - Response received from Employee or DLO where the PAYE & ECON cannot be traced and no address is present.

• If Employee gives details of the Employer’s address, follow EEPM1695 – Step 38
• If Employee does not give the Employer details or letter is returned DLO, follow Step 9 and choose another Employee and follow Step 47
• If further information cannot be provided from the 2nd Employee, this confirms that the PAYE Ref and the ECON cannot be traced, follow Step 41.

Step 50 - PAYE Ref Traced but no ECON trace. RCF’s can be actioned as the PAYE Ref has been traced.

• Access NIRS2 Work Management
• ‘Double Click’ on the ‘Work Management’ Icon on the Desk Top
• ‘Select’ Resource Group 81113263 from the Resource Group Selection Window and ‘Click’ on OK
• From within the Work Item List Window, on the Menu Bar ‘Click’ File and ‘Select’ Open MPPC Work Items
• ‘Select’ PAYE SCHEME from the Drop Down List on the Account Key field and ‘Enter’ the Employers Annual Scheme Number in the next field and ‘Click’ on OK
• The Work Item List Window will be displayed containing all of the MPPC Work Items appropriate to the Employers Annual Scheme number previously entered
• ‘Double Click’ on the first RCF Work Item

Step 51 - Fastpath to NI Accounts

• On the Menu Bar ‘Click’ Options and ‘Select’ Actions, this will take you to the Supplied Class 1 Contributions Window

Step 52 - View all RCF's to confirm which can be cleared without Employer Contact

• Apply basic checks and safe initial checks to posting. See EEPM1636 - Appendix 1 of the RCF Guidance for guidance and examples.

Step 53 - Can any RCF's be cleared using Safe Checks

• If YES follow Step 54
• If NO follow Step 62

Step 54 - RCF's can be cleared

• Figures can be re-posted
• ‘Double Click’ on the line of contributions that need amending
• This will take you to the Individual Supplied Class 1 Contribution Details Modal Window
• Record the correct contributions and change the status to Valid
• ‘Click’ OK, this will take you back to the Supplied Class 1 Contributions Window
• On the Menu Bar ‘Click’ Options and ‘Select’ Update Contributions this allows NIRS2 to validate the changes
• Return to Work Management Work Item Details folder
• ‘Click’ on the drop down box at the status field and ‘Select’ Closed
• ‘Click’ on the drop down box at the PA Reason field and ‘Select’ Completed
• ‘Click’ on options from the menu bar and ‘Select’ Update Work Item Details to close the work item
• Repeat the above action, re-posting any items that pass safe checks

Step 55 - Are all RCF Work Items cleared?

• If YES follow Step 56
• If NO follow Step 62

Step 56 - All RCF’s are cleared.

• Issue Letter CEPTL005 to Employer to confirm correct PAYE and to obtain further information for the ECON

Step 57 - Record Actions and BF for Response from Employer

• All actions undertaken in the Workflow Management system must be recorded
• ‘Access’ the Take Action section of the Work Item
• From the TAKE ACTION box ‘Select’ BFItem from the Drop Down List and ‘Click’ on the [Add] button
• ‘Enter’ 28 days in the 'BF Days' box
• In the 'Enter Required Information' box ‘Select’ Request ECON info from ER, Correct PAYE issued to Employer, PAYE No corrected and RCF’s cleared clerically from the Actions Field
• Any additional information can be recorded in the 'Actions Text' box
• ‘Click’ on the [Submit] button you will be presented with a Confirmation Window
• To complete the action ‘Click’ the [X] button at the top of the Window
• ‘Select’ the [Get Next Item] button to continue to the next Work Item

Step 58 - Response received from Employer or DLO where PAYE traced, ECON not traced and the RCF’s are cleared.

• If the Employer confirms they have no further information or correspondence is returned DLO, follow Step 59
• If the Employer provides further information, attempt to trace ECON by following EEPM1695 - Steps 10 –17. If the ECON can be traced follow EEPM1695 - Step 29. If a trace cannot be made, follow Step 59

Step 59 - Refer to NISPI for investigation to confirm whether or not Contracted out Contributions are due from this Employer and close the PAYE query.

• E-mail the Pensions, CEPT-ECON-Cases (NICO Pensions 1) mailbox with Employers Reference & Employer name

Step 60 - Record Actions and BF for Response from NISPI

• All actions undertaken in the Workflow Management system must be recorded
• ‘Access’ the Take Action section of the Work Item
• From the TAKE ACTION box ‘Select’ BFItem from the Drop Down List and ‘Click’ on the [Add] button
• ‘Enter’ 28 days in the 'BF Days' box
• In the 'Enter Required Information' box ‘Select‘ Request ECON info from ER and PAYE no corrected from the Actions Field
• Enter 'Case Referred to NISPI for further investigations' and ‘Correct PAYE cannot be traced’ in the 'Actions Text' box
• ‘Click’ on the [Submit] button you will be presented with a Confirmation Window
• To complete the action ‘Click’ the [X] button at the top of the Window
• ‘Select’ the [Get Next Item] button to continue to the next Work Item

Step 61 - On Receipt of Case Papers from NISPI

• If ECON has been traced follow EEPM1695 - Step 29
• If Contracted Out Contributions are not due follow EEPM1695 - Step 30

Step 62 - Select the RCFs that require ER contact and requests schedule detailing all errors

• Issue Letter CEPTL005 detailing the correct PAYE reference number and requesting information for the ECON number

• In NIRS Work management ‘Double Click’ on the relevant Work Item in the Work Item List window
• This will take you to the Work Item Details window
• In the Status field there are 2 new states:

• ‘Select’ the option Issue to Employer. ‘Click’ on 'Options' on the Menu Bar and ‘Select’ Update Work Item Details
• Once all RCF work items that require employer contact have a status of 'Issue to Employer' go to the Work Item List folder
• ‘Click’ Options on the Menu Bar and ‘Select’ the required option from the Menu Bar

• CEPTL005 to be linked with RCF report and issued

Step 63 - Record Actions and BF for Response from Employer with details of RCF and ECON

• All actions undertaken in the Workflow Management system must be recorded
• ‘Access’ the Take Action section of the Work Item
• From the TAKE ACTION box ‘Select’ BFItem from the Drop Down List and ‘Click’ on the [Add] button
• ‘Enter’ 42 days in the 'BF Days' box
• In the Enter Required Information box ‘Select’ RCF Report issued, Request ECON info from ER, PAYE no corrected and Correct PAYE issued to ER from the Actions Field
• Any additional information can be recorded in the 'Actions Text' box
• ‘Click’ on the [Submit] button, you will be presented with a Confirmation Window
• To complete the action ‘Click’ on the [X] at the top right of the Window
• ‘Select’ the [Get Next Item] button to continue to the next Work Item

Step 64 - Response received from Employer or DLO where the PAYE was traced, the ECON was not traced and the RCF’s were outstanding.

• If Employer provides no further information on the ECON, follow Steps 59-61. Then:

• If Employer provides further information, attempt to trace the ECON by following EEPM1695 - Steps 10-17. Then:

• If the letter is returned DLO, follow Steps 59-61. Then:

Step 65 - ECON traced but no PAYE traced and address present. RCF’s cannot be actioned until the PAYE action is complete.

• Issue Letter CEPTL005 to the Employer requesting details of the PAYE and requesting that Employer confirms traced ECON number

• BF for 4 Weeks for response from the Employer

Step 66 - Record Actions and BF for response from Employer

• All actions undertaken in the Workflow Management system must be recorded
• ‘Access’ the Take Action section of the Work Item
• From the TAKE ACTION box ‘Select’ BFItem from the Drop Down List and ‘Click’ on the [Add] button
• ‘Enter’ 28 days in the 'BF Days' box
• In the Enter Required Information box ‘Select’ Confirm ECON is correct and Request PAYE info from ER from the Actions Field
• ‘Enter’ the traced ECON and any additional information in the 'Actions Text' box
• ‘Click’ on the [Submit] button you will be presented with a Confirmation Window
• To complete the action ‘Click’ on the [X] button at the top right of the Window
• ‘Select’ the [Get Next Item] button to continue to the next Work Item

Step 67 - Employer responds with information for the PAYE & ECON, or DLO

• If Employer responds confirming ECON details and providing further information regarding the PAYE, follow Step 68
• If Employer provides further information on the PAYE, but does not provide information on the ECON, follow Step 68
• If Employer confirms ECON, but does not provide information on the PAYE, follow EEPM1695 - Step 44.
• If Employer states that they cannot provide any further information on the PAYE or the ECON, or response is DLO, follow EEPM1695 - Step 44

Step 68 - Further information received for the PAYE and ECON action required.

• Follow EEPM1695 - Step 7 to attempt to trace PAYE from further information
• If PAYE can be traced:
• Follow EEPM1695 - Step 8 only to update PAYE. Then:
• Follow EEPM1695 - Step 29 only to update ECON.
• Follow Steps 69-77 and at Steps 76 or 77, add the action ‘ECON no corrected’.
• If the PAYE cannot be traced, follow EEPM1695 - Step 29 only to update the ECON but do not close the case. Instead, follow EEPM1695 - Step 46 to resolve RCFs. Add action ‘ECON no corrected’

Step 69 - Access NIRS2 Work Management

• ‘Double Click’ on the ‘Work Management’ Icon on the Desk Top
• ‘Select’ Resource Group 81113263 from the Resource Group Selection Window and ‘Click’ on OK
• From within the Work Item List Window, on the Menu Bar ‘Click’ File and ‘Select’ Open MPPC Work Items
• ‘Select’ PAYE SCHEME from the Drop Down List on the Account Key field and ‘Enter’ the Employers Annual Scheme Number in the next field and ‘Click’ on OK
• The Work Item List Window will be displayed containing all of the MPPC Work Items appropriate to the Employers Annual Scheme number previously entered
• ‘Double Click’ on the first RCF Work Item

Step 70 - Fastpath to NI Accounts

• On the Menu Bar ‘Click’ Options and ‘Select’ Actions, this will take you to the Supplied Class 1 Contributions Window

Step 71 - View all RCF's to confirm which can be cleared without Employer Contact

• Apply basic checks and safe initial checks to posting. See EEPM1636 - Appendix 1 for guidance and examples.

Step 72 - Can any RCF's be cleared using Safe Checks

• If YES follow Step 73
• If NO follow Step 75

Step 73 - RCF's can be cleared

• Figures can be re-posted
• ‘Double Click’ on the line of contributions that need amending
• This will take you to the Individual Supplied Class 1 Contribution Details Modal Window
• Record the correct contributions and change the status to Valid
• ‘Click’ OK, this will take you back to the Supplied Class 1 Contributions Window
• On the Menu Bar ‘Click’ Options and ‘Select’ Update Contributions this allows NIRS2 to validate the changes
• Return to Work Management Work Item Details folder
• ‘Click’ on the drop down box at the status field and ‘Select’ Closed
• ‘Click’ on the drop down box at the PA Reason field and ‘Select’ Completed
• ‘Click’ on options from the menu bar and ‘Select’ Update Work Item Details to close the work item
• Repeat the above action, re-posting any items that pass safe checks

Step 74 - Are all Work Items cleared?

• If YES follow Step 77
• If NO follow Step 75

Step 75 - Select the RCFs that require ER contact and requests schedule detailing all errors

• Issue Letter CEPTL005 detailing the correct PAYE reference number

• In NIRS2 Work Management ‘Double Click’ on the relevant Work Item in the Work Item List window
• This will take you to the Work Item Details Window
• In the Status field there are 2 new states:

• Choose the option ‘Issue to Employer’ ‘Click’ Options on the Menu Bar and ‘Select’ Update Work Item Details
• Once all RCF work items that require employer contact have a status of 'Issue to Employer' go to the Work Item List folder
• ‘Click’ Options on the Menu Bar and ‘Select’ the required option from the menu bar

• CEPTL005 to be linked with RCF report and issued.

Step 76 - Record Actions and BF for Response from Employer with details of RCF

• All actions undertaken in the Workflow Management system must be recorded
• ‘Access’ the Take Action section of the Work Item
• From the TAKE ACTION box ‘Select’ BFItem from the Drop Down List and ‘Click’ on the [Add] button
• ‘Enter’ 42 days in the 'BF Days' box
• In the Enter Required Information box ‘Select’ RCF Report issued, PAYE no Corrected and Correct PAYE issued to Employer from the Actions Field
• Any additional information can be recorded in the 'Actions Text' box
• ‘Click’ on the [Submit] button, you will be presented with a Confirmation Window
• To complete the action ‘Click’ on the [X] at the top right of the Window
• ‘Select’ the [Get Next Item] button to continue to the next Work Item

Step 77 - All NIRS2 Work Items are cleared. Record Actions and Close work item

• Issue Letter CEPTL005 to Employer to confirm correct PAYE

• Return to the Workflow Management System to Record Actions and Close the Workflow Management Work Item
• All actions undertaken in the Workflow Management system must be recorded
• ‘Access‘ the Take Action section of the Work Item
• From the TAKE ACTION box ‘Select’ CompleteItem from the Drop Down List and ’Click’ on the [Add] button
• In the Enter Required Information box ‘Select’ RCFs cleared clerically, PAYE no Corrected and Correct PAYE issued to Employer from the Actions Field
• Any additional information can be recorded in the 'Actions Text' box
• ‘Click’ on the [Submit] button, you will be presented with a Confirmation Window
• To complete the action ‘Click’ on the [X] at the top right of the Window
• ‘Select’ the [Get Next Item] button to continue to the next Work Item

Step 78 - ECON traced but PAYE not traced and no address present

• Contact an Employee to request details of who they worked for
• Highlight an Employee from the Contribution List (see Step 9) select Options – Fastpath to Class 1 Contribution Window to take you to the Person Application’
• ‘Select’ Personal Details folder to view Employee details
• ‘Select’ Address folder to ensure address is current and not DLO
• If address is old or DLO, choose another Employee from the Contribution and repeat above action
• Issue Letter CEPTL009 to the Employee to request Employer’s address
• BF for 4 weeks for response from the Employee

Step 79 - Record Actions and BF for Response from Employee for details of Employer

• All actions undertaken in the Workflow Management system must be recorded
• ‘Access’ the Take Action section of the Work Item
• From the TAKE ACTION box ‘Select’ BFItem from the Drop Down List and ‘Click’ on the [Add] button
• ‘Enter’ 28 days in the 'BF Days' box
• In the Enter Required Information box ‘Select’ Req ER details from EE from the Actions Field
• ‘Enter’ the traced ECON and any additional information in the 'Actions Text' box
• ‘Click’ on the [Submit] button you will be presented with a Confirmation Window
• To complete the action ‘Click’ on the [X] button at the top right of the Window
• ‘Select’ the [Get Next Item] button to continue to the next Work Item

Step 80 - Employer Details received from the Employee or response DLO

• If Employee confirms Employer’s address details, follow EEPM1695 - Step 65
• If Employee confirms that Employer’s address is not known or if response is returned DLO, follow EEPM1695 - Step 9 and select another Employee. If further information cannot be provided by the second Employee, follow EEPM1695 - Step 44

Step 81 - File received from Employer Compliance from PAYE & RCF enquiry

• If Employer Compliance confirm that they cannot provide any details to trace the PAYE, follow Step 82
• If Employer Compliance confirm PAYE details, follow EEPM1695 - Step 8 to update PAYE then follow EEPM1635 - Step 15 of the RCF only guidance.

Step 82 - Employer compliance confirm no further details

• If the PAYE Reference cannot be traced the NIRS2 Work Item will need to be clerically closed.
• Access the NIRS2 Work Management Application by ‘Double Clicking’ on the Work Management Icon on the Desktop
• ‘Select’ Resource Group 81113263 from the Resource Group Selection Window and ‘Click’ on OK
• From within the Work Item List Window ‘Click’ File on the Menu Bar and ‘Select’ Open MPPC Work Items
• ‘Select’ PAYE SCHEME from the Drop Down List on the Account Key field and ‘Enter’ the Employers Annual Scheme Number in the next field and ‘Click’ on OK
• The Work Item List Window will be displayed containing all of the MPPC Work Items appropriate to the Employers Annual Scheme number previously entered
• ‘Double Click’ on 96426
• The Work Item Details folder will now be shown
• ‘Click’ on the drop down arrow at the status field and ‘Select’ Closed
• ‘Click’ on the Drop Down List at the PA Reason Field and ‘Select’ Completed
• On the Menu Bar ‘Click’ Options and ‘Select’ Update Work Item Details
• As the PAYE cannot be traced, the RCF Report cannot be issued. The RCF’s should be cleared by referring to EEPM1637 - Appendix 2.The action ‘PAYE no corrected’ should be added with the additional text ‘Correct PAYE cannot be traced’

Expired BF

The actions to take for expired BF will be dependent on the reason the Work Item was put into BF. The majority of BF actions should be because of contact with either the Employer or an Employee

Step 83 - Confirm why the BF originally arose:

• If the Expired BF arose from Step 26 i.e. Where there is only confirmation of the ECON expected, follow EEPM1695 - Step 84. This scenario would have occurred where all the RCF’s were cleared and PAYE and the ECON were traced without Employer contact.
• If the Expired BF arose from Step 32 ie Where confirmation is expected from the ECON and the Amended returns are expected for the RCF’s follow EEPM1695 - Step 85. This scenario would have occurred where the PAYE and ECON were traced and the RCF’s could not be cleared.
• If the Expired BF arose from Step 38 ie Where further information was expected for the PAYE and the ECON follow EEPM1695 - Step 87. This scenario would have occurred where the ECON and PAYE could not be traced without Employer contact. The RCF process cannot commence until the PAYE aspect is cleared.
• If the Expired BF arose from Step 47 ie Where information was expected from the Employee, follow EEPM1695 - Step 88. This scenario would have occurred where the PAYE & ECON could not be traced and there was no Employer address present.
• If the Expired BF arose from Step 56 ie Where further information was expected from the ECON, follow EEPM1695 - Step 89. This scenario would have occurred where the PAYE was traced, the ECON was not traced and the RCF’s had been clerically cleared.
• If the Expired BF arose from Step 62 ie Where information was expected from the ECON and Amended returns from the RCF’s, follow EEPM1695 - Step 90. This scenario would have occurred where the PAYE was traced, the ECON was not traced and the RCF’s had not been clerically cleared.
• If the Expired BF arose from Step 65 ie Where information was expected from the PAYE and confirmation of the ECON, follow EEPM1695 - Step 93. This scenario would have occurred where the ECON was traced and the PAYE required further information. The RCF process could not commence until PAYE aspect was resolved.
• If the Expired BF arose from Step 75 ie Where information was expected from the RCF process, follow EEPM1695 - Step 94. This scenario would occur where the ECON was traced, the PAYE was traced after contact with the Employer and the RCF’s could not be cleared.
• If the Expired BF arose from Step 78 ie Where information was expected from the Employee follow EEPM1695 - Step 95. This scenario would have occurred where the ECON was traced, the PAYE could not be traced and no Employer address was present. The RCF process could not commence until the PAYE aspect was resolved.

Step 84 - No reply to CEPTL005 where the RCF’s were cleared and PAYE, ECON were traced without Employer contact.

• Check for any unactioned post
• If there is any unactioned post confirming the ECON follow EEPM1695 - Step 29
• If there is no unactioned post, follow EEPM1695 - Step 29, using the ECON which was traced without Employer contact.

Step 85 - No reply to CEPTL005 for confirmation of the ECON where the PAYE and the ECON were traced without Employer contact and the RCF’s could not be cleared.

• Check for any unactioned post
• If there is any unactioned post confirming the ECON follow EEPM1695 - Step 34
• If there is no unactioned post, follow Step 86

Step 86 - Update NIRS 2 with correct ECON

• Access the NIRS2 Work Management Application by ‘Double Clicking’ on the Work Management Icon on the Desktop
• ‘Select’ Resource Group 81113263 from the Resource Group Selection Window and ‘Click’ on OK
• From within the Work Item List Window ‘Click’ File on the Menu Bar and ‘Select’ Open MPPC Work Items
• ‘Select’ PAYE SCHEME from the Drop Down List on the Account Key field and ‘Enter’ the Employers Annual Scheme Number in the next field and ‘Click’ on OK
• The Work Item List Window will be displayed containing all of the MPPC Work Items appropriate to the Employers Annual Scheme number previously entered
• ‘Double Click’ on 96425
• On the Menu Bar ‘Click’ Options and ‘Select’ Action, this will take you to the Employer Application Scheme Details Window
• In the Employer Details frame, amend the ECON in the ECON Field
• On the Menu Bar ‘Click’ Options and ‘Select’ Update Scheme Details
• This action will automatically update all other associated P14s and will close the NIRS2 Work Item
• ECON action now cleared.
• Follow EEPM1635 - Expired BF Step 56 onwards from the RCF guidance. As soon as any BF or Complete action is completed for the RCF process, the action ‘ECON no corrected’ must be added.

Step 87 - No reply to CEPTL005 where the ECON and PAYE could not be traced. The RCF process cannot commence until the PAYE aspect is cleared.

• Check for any unactioned post
• If there is any unactioned post, follow EEPM1695 - Step 40
• If there is no unactioned post, is this the first request to the Employer?
• If YES, repeat EEPM1695 - Steps 38 & 39
• If NO, contact Employer by telephone. If response from ER, follow EEPM1695 - Step 40. If no further information can be obtained, follow EEPM1695 - Step 41.

Step 88 - No reply to CEPTL009 where PAYE & ECON could not be traced and there was no Employer address present. The RCF process cannot commence until the PAYE aspect is cleared.

• Check for any unactioned post
• If there is any unactioned post, follow EEPM1695 - Step 49
• If there is no unactioned post, is this the first request to the Employee?
• If YES, follow EEPM1695 - Step 9 to Select another Employee and repeat Steps 47 & 48.
• If NO, contact Employee by telephone. If response from EE, follow EEPM1695 - Step 49. If no further information can be obtained, follow EEPM1695 - Step 41.

Step 89 - No reply to CEPTL005 for further information on the ECON as the PAYE was traced, and the RCF’s had been clerically cleared.

• Check for any unactioned post
• If there is any unactioned post, follow EEPM1695 - Step 58
• If there is no unactioned post, is this the first request to the Employer?
• If YES, repeat EEPM1695 - Steps 56 & 57 but only use the action ‘Request ECON info from ER’
• If NO, contact Employer by telephone. If response from ER, follow EEPM1695 - Step 58. If no further information can be obtained, follow Step 58.

Step 90 - No reply to CEPTL005 for further information on ECON as the PAYE was traced and the RCF’s had not been clerically cleared.

• Check for any unactioned post
• If there is any unactioned post, follow EEPM1695 - Step 64
• If there is no unactioned post, follow Steps 91

Step 91 - Refer to NISPI for investigation to confirm whether or not Contracted-Out Contributions are due from this Employer.

• E-mail the Pensions, CEPT-ECON-Cases (NICO Pensions 1) mailbox with Employers Reference & Employer name
• Commence action on EEPM1635 - Expired BF - Step 56 onwards for RCF. When any Steps require BF or Complete, add action ’Request ECON info from ER’ and add additional text ‘Referred to NISPI’.

Step 92 - Response from NISPI

• If ECON traced, follow EEPM1695 - Step 29 only.
• Review work item notes for last RCF action. If RCF action complete, follow EEPM1695 - Step 31.
• If RCF action not complete, follow RCF expired BF Steps and at next BF or Complete stage, add action ‘ECON no corrected’.
• If ECON confirmed as not Contracted Out, follow EEPM1695 - Step 30 only.
• Review work item notes for last RCF action. If RCF action complete, follow EEPM1695 - Step 31.
• If RCF action not complete, follow RCF expired BF Steps and at next BF or Complete stage, add action ‘ECON no corrected’ and additional information ‘Contracted out Contributions were not due’

Step 93 - No reply to CEPTL005 to the ECON confirmation and PAYE information. The RCF process cannot commence until the PAYE aspect is resolved.

• Check for any unactioned post
• If there is any unactioned post, follow EEPM1695 - Step 68
• If there is no unactioned post, is this the first request to the Employer?
• If YES, repeat EEPM1695 - Steps 65 & 66
• If NO, contact Employer by telephone. If response from ER, follow EEPM1695 - Step 68. If no further information can be obtained, follow EEPM1695 - Step 44

Step 94 - ECON and PAYE have been updated and only the RCF’s remain to action.

• Follow EEPM1635 Expired BF Steps from the RCF only process

Step 95 - No reply to CEPTL009 to confirm the Employers address. The ECON was traced but the PAYE could not be traced. The RCF process could not commence until the PAYE aspect was resolved

• Check for any unactioned post
• If there is any unactioned post, follow EEPM1695 - Step 80
• If there is no unactioned post, is this the first request to the Employee?
• If YES, select another Employee from EEPM1695 - Step 9, then repeat EEPM1695 - Steps 78 & 79
• If NO, contact Employee by telephone. If response from Employee, follow EEPM1695 - Step 80. If no further information can be obtained, follow EEPM1695 - Step 44

RCF Information received from Employer/Employer Compliance

This will be in response to contact with the Employer. The Employer should complete Amended P14s and, where appropriate, P35 and return them to their relevant Local Office.

It is possible however that the Employer will reply direct to CEPT with a letter detailing correct figures. If the Employer does send in revised figures, Follow RCF Guidance EEPM1635 - Step 14 onwards.

However, if Employers follow previous protocols and send in wage records, CEPT should send Letter CEPTL007 to the Employer

The work item should be updated to state that a CEPTL007 has been issued.

Step 96 - Correspondence Returned

• If DLO follow RCF Guidance EEPM1635 - Step 17
• If not DLO and the correspondence confirms the Employer is Insolvent follow RCF Guidance EEPM1635 - Step 22
• If not DLO and the correspondence confirms revised figures from the Employer, follow RCF Guidance EEPM1635 - Step 37
• If a file is received from Employer Compliance, follow RCF Guidance EEPM1635 - Step 25.