EEPM1022 - Workflow Management Work Items: Action Guide - Re-open a Closed Work Item
When you need to Re-Open a closed Work Item consider steps 1 & 2 below. This guide is presented as follows
| Initial Action | Step 1 |
| Record Actions | Step 2 |
Step 1 - Initial action
- From the Take Action section of Work Item Details screen ‘Select’ Re-open Item from the Drop Down List
Step 2 - Record Actions
When Re-Opening a Work Item you must
- Enter the reason(s) why the Work Item is being reopened in the Actions Text field (see EEPM1006 – Work Item Notes)
