EEPM1012 - Workflow Management Work Items: BF a Work Item

You can set a BF date for a Work Item to continue processing it at a later date. This function is used when you have completed an action and require further information.

If you need to BF a Work Item

  • The BF date must be in the future
  • Any action taken should be recorded
  • A historical record is kept each time a Work Item is put in BF

A Work Item in BF shows

  • The date it was processed
  • Actions taken

Work Items in BF are not assigned to an individual. When a Work Item is placed in BF by setting the BF date you do not own it. The Work Item goes into the Workbasket for distribution. When you request another Work Item to work, the system does not automatically select a Work Item if it is in BF until the BF date has expired.