ECH21127 - Penalties: How to Conduct the Settlement Meeting


It is important to remember that a contract settlement is just that: a legally binding contract governed by the same law as say buying or selling a house.

To create a valid, enforceable contract all parties must be fully aware of all the relevant facts, understand the process, and enter into it willingly.

A penalty settlement meeting should be conducted along the following lines. The manager or experienced caseworker will

  • briefly recap the history of the case and the irregularities found
  • confirm the agreed figures of liability and interest
  • identify the culpable tax, NICs and so on
  • state the maximum penalty
  • remind the employer or contractor of the details of the Board's practice, as set out in factsheet EC/FS4
  • indicate the level of penalty which is considered appropriate by reference to the Board's guidance
  • ask whether there are any mitigating factors which have not already been mentioned
  • be prepared to listen and consider revision of the penalty loading
  • invite the employer or contractor to make an offer
  • where necessary suggest the 'expected' figure
  • be firm in their opinion of the 'expected offer'
  • need convincing argument to change that view and
  • remember the offer must not be dictated to the employer or contractor
  • help with wording a suitable letter by providing a draft.

Where the offer cannot be accepted locally ( ECH21550), you should

  • explain that any offer will be submitted to the Authorising Officer for consideration on behalf of the Board
  • explain acceptance or otherwise rests with the Authorising Officer and
  • avoid any indication that the Authorising Officer
  • is committed to a particular figure or
  • any offer will be 'recommended' for acceptance.

Failure to cover all of the points could lead to an allegation of unfair treatment under the Human Rights Act 1998.