ECH13005 - Particular Occupations: Tips and Gratuities


The tipping of waiters and others working in hotels, restaurants, clubs etc is an expected feature of the hotel and catering trade.

As well as their normal wages/salaries, employees of these trades can receive considerable additional amounts in a variety of ways, for example

  • retaining cash tips left on tables or handed directly to them by customers
  • receiving a share of cash tips through a pooling arrangement
  • getting a share of tips or gratuities included in cheque , credit or debit card payments made to the employer
  • getting a share of any service charge made to the employer

All these amounts are assessable to tax on the employees, and the direct employer or a troncmaster (ECH13010) may have an obligation to operate PAYE. The direct employer may also have NICs obligations, but that will depend on the particular arrangements.

You should familiarise yourself with the guidance at

    • PAYE72080- Tips, Gratuities, Service charges & Troncs
  • Chapter 2 of the CWG2 booklet, Employer’s Further Guide to PAYE and NICs
  • Booklet E24 - Tips, Gratuities, Services and Troncs and
  • establish what arrangements exist for
    • collecting, pooling and distributing tips and gratuities including
    • any sharing of sums paid as part of cheque, credit/debit card transactions and service charges

If the employer has failed to deduct tax or NICs correctly, you should

    • seek recovery and
    • if payments were made to potentially non-liable employees, consider a claim that the employee’s tax liability is less than is legally due from the employer (ECH9030).

Where i you discoverthat employees are receiving significant sums directly from customers and so the employer is not obliged to operate PAYE, you should

  • pass the details to the PAYE section