ECH1040 - Introduction: Whole Case Working

It is important that staff consider at an early stage whether

• a review needs to be widened to involve another business unit and
• one common approach can be made to an employer.

This is not only good customer service but efficient working practice.

There cannot be a rigid division between work allocations.

For example, awareness will often be called for where there are

• wider PAYE and NICs implications or
• director irregularities

which point to errors in the employer’s business accounts.

In worthwhile cases it may be better to work jointly as a team, ECH1042 refers.