Recent updates to the Debt Management and Banking Manual

Below are details of the amendments that were published on 12 March 2010
(see the update index for all updates)


Section

Details of update

(This text has been withheld because of exemptions in the Freedom of Information Act 2000)

DMBM510920

Telephone contact: Situations where the customer may be unable to speak on the telephone with you. New page.

DMBM510980

Telephone contact: Noting the record after a telephone call: Page updated.

DMBM511210

Customer phones to change personal details - New page.

DMBM511220

Interpretation service for non English speaking customers - New page.

(This text has been withheld because of exemptions in the Freedom of Information Act 2000)

DMBM570170

Regulation 13 determinations - new section under miscellaneous charges.

DMBM665370

CCP: Issuing a claim in CCBC cases - page reworded to reflect current practice

DMBM666360

CCP: Action after judgment obtained: Certificate of cancellation or satisfaction - page reworded to reflect current practice

DMBM670610

Summary warrants: Money attachments - New section incorporating BGN 05/10

DMBM700020

Set-offs and assignments - section rewritten incorporating NWB 555/08

DMBM700050

Set-offs - S130 FA2008: When can we set-off - new paragraph added incorporating NWB 559/09

DMBM700060

Set-offs - S130 FA2008: When we cannot set-off - new paragraph added incorporating NWB 559/09

(This text has been withheld because of exemptions in the Freedom of Information Act 2000)

DMBM800000

TTP: TTP section rewritten and renumbered. Includes New information.

DMBM900030

Due to the restructure of the TTP section ‘Solicitors undertakings’ has been moved to DMBM900030 Miscellaneous

DMBM900400

Due to the restructure of the TTP section ‘Debt Administration Scheme’ has been moved to DMBM900400 Miscellaneous