Index - Debt Management and Banking Manual: Introduction: Main Contents

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This Manual for all HMRC staff who are carrying out debt management or banking work.

The chapters are structured around DMB processes and will continue to expand over time to include guidance for all debt management and banking business areas and processes.


DMBM100100

IT systems

DMBM100500

Customer Accounting Records

DMBM200000

Payment Processing and Accounting

DMBM400000

Interest

DMBM450000

Legislation and enabling regulations

DMBM510000

Customer Contact and Data Security

DMBM514000

Debt and Return Pursuit

DMBM575000

Pre-enforcement

DMBM650000

Enforcement Action

DMBM700000

Set-offs
(This text has been withheld because of exemptions in the Freedom of Information Act 2000)

DMBM800000

Time to Pay

DMBM875000

RLS

DMBM900000

Miscellaneous

DMBM900500

Noting the record



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