Index: Debt Management and Banking Manual: Introduction: Main Contents
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This Manual for all HMRC staff who are carrying out debt management or banking work.
The chapters are structured around DMB processes and will continue to expand over time to include guidance for all debt management and banking business areas and processes.
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IT systems |
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Customer Accounting Records |
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Payment Processing and Accounting |
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Interest |
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Legislation and enabling regulations |
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Customer Contact and Data Security |
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Debt and Return Pursuit |
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Pre-enforcement |
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Enforcement Action |
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Remissions |
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Time to Pay |
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RLS |
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Miscellaneous |
