DMBM875030 - RLS: direct taxes procedures: addresses to check


You should review the following addresses when a work item appears on the RLS worklist.

SA work items

  • Taxpayer
  • Communication
  • Recovery
  • Legal Representative.

Note: The business address is not included above; it is possible that work items will be moved to C/W RLS where a valid business address is held. You should therefore ensure you check the business address before transferring ownership. If the business address is the same as one of the RLS addresses you must

  • set the RLS signal on the business address
  • transfer ownership to the appropriate Tracing Unit.

If the business address is different

  • enter the business address in the Taxpayer address
  • remove the RLS signal from the Taxpayer address
  • make an appropriate note in ACTION HISTORY.

Top of page

PAYE work items

  • Taxpayer
  • Communication
  • Recovery.

Top of page

COTAX work items

  • Taxpayer
  • Recovery.

Top of page

Tax Credit work items

  • Claimant 1
  • Claimant 2
  • Appointee.

Top of page

Class 2 NIC work items

  • Taxpayer
  • Recovery.

Top of page

Assessed Taxes work items

  • Taxpayer
  • Recovery.

Top of page

Network Unit work items

  • Taxpayer
  • Recovery.