If payment is received after you have carried out an RP check
it is important that the enforcement proceedings are stopped in
time, to avoid public criticism or complaint. The imminent
proceedings list enables you to identify those cases quickly and to
take immediate action.
On the day before you propose to begin proceedings, or take any further step in the enforcement proceedings (for example, apply for judgment in court proceedings), the debt management office (DMO) should prepare a list showing
You should make sufficient copies of the list for:
The distraint officer may find a copy of the list useful, to help put the cases into order of call. It may also help to record a brief note of the call result.
You should display the list in a convenient position or
positions for easy reference in the office so those officers
handling payments or personal calls from the public can see it
easily. But always make sure that the general public cannot see any
of the copy lists.
Do not forget to take the lists down at the end of the
day.