DMBM215160 - Payment Allocation, Overpayments and Repayments: Duty Repaid In Error Refunded (DRIER): Payment received

If you receive a payment from the payee

• raise a DRIER charge on SAFE in the amount of the payment.

Note: if the payment was made to an agent/third party this charge should be created using the customer’s reference not the agent's/third party's reference.

• use Print Payslip to prepare a payslip using the SAFE charge reference.
• send the payment and payslip to Banking, Shipley.

Top of page

Customer requests Time To Pay (TTP)

Raise a DRIER charge on SAFE. Offices having SAFE Nominees should use the DRIER: (R97) charge stencil 

• ensure the PID of the person asking for the charge to be raised is entered in the Local Reference field (to enable contact to be made if necessary)
• contact the customer and tell them that the request has been received and will be dealt with
• use the DRIER - SAFE Charge Notification stencil, prominently noted 'Time to Pay Request' - send a copy of the letter and all relevant paperwork to:

Team 3
SAFE Unit
Accounts Office
Victoria Street
Shipley
BD98 1AA

(This text has been withheld because of exemptions in the Freedom of Information Act 2000)