For some charge and duty types the SAFE system issues the
charge notification (see
DMBM115020). For the other charges and
duties the user, having input the charge details, will prepare a
paper charge notification following the relevant guidance.
Generally paper Charge Notifications will continue to be completed
where the notification includes a calculation of the amount payable
or a lengthy narrative explaining the basis of the charge.
For those charge/duty types where a paper charge notification
is issued, the user must also include a payslip completed to
include the SAFE charge reference (see
DMBM201800). Once the charge has been
created in SAFE the user can view the charge reference. The payslip
is created by selecting the Print Payslip function from the desktop
and “cutting and pasting” the required details.
For those charge types where SAFE issues the charge notifications and agent details are held on the Customer Account Record (CAR), a copy is issued to the agent. Interest charge notifications are excluded.
For those charge types where SAFE has issued the original charge notification the user can request a re-issue by using the function Maintain Charge. For those charge types where SAFE has not issued the charge notification the originating office must re-issue manually and change the charge notification issue date and interest due dates (if appropriate) using the Manage Charge function.
Charge notifications issued by SAFE will show a date of issue two working days forward from the date the charge is created on-line.
It is important that the charge raiser, when inputting the date of issue of the charge notification, ensures that the actual date of issue is correctly recorded. Local delays in preparing the notification and non-working days, when post will not be issued, should be taken into account.
