Recent updates to the COTAX Manual
Below are details of the amendments that were published on 7 January 2008 (see the update index for all updates).
| Case Records | ||
| Section | Subject Revised | Details Of Update |
| Setting Up Case Records | Setting Up Case Records (Introduction) | New note 3. |
| New Cases In CRI (Info) | New notes 3 - 5. | |
| New Cases In Greater Belfast Area (Compliance) (Info) | New notes 3 - 5. | |
| New Cases In Scotland South Area Office (Info) | New notes 3 - 5. | |
| New Cases In Scotland South Area Office (AG) | At step 2, new notes 4 - 6. | |
| Agents | Agent Acting For A Company (Info) | New note 2. |
| Payments | ||
| Section | Subject Revised | Details Of Update |
| Processing Payments | The Payment Record (Info) | Customer Contact telephone number has replaced Banking Operations numbers at Shipley and Cumbernauld. |
| Quarterly Instalment Payments | Quarterly Instalment Payments (Introduction) | Subject 'Repayments before liability is finally established' moved from this section and merged with subject 'Early Repayment CTSA APs - Owning Office' in section Non Automatic Repayments. Cross references in this section updated. |
| Repayments / Reallocations | ||
| Section | Subject Revised | Details Of Update |
| Non Automatic Repayments | Manual Repayment: Outside COTAX - Owning Office (Info) | To not use COTAX to record manual repayments of CT for APs included in contract settlements |
| Early Repayment CTSA APs - Owning Office (Info) | Quarterly instalment payers | |
