Below are details of the amendments that were published on 18
April 2008 (see the
update index for all updates).
| Index of User Roles | ||
| Index of User Roles | Subject Revised | Details Of Update |
| Index of User Roles | Roles Not Allowed (Info) | New subject |
| Background | ||
| Section | Subject Revised | Details Of Update |
| COTAX Office Manager | COTAX Office Manager (Introduction) | All subjects revised for:
New Service Request System (SRS) tool. ESS terms replaced with Service Request System (SRS) |
| Allocation Of COTAX Roles (Info) | ||
| Authorised User Establishment File (Info) | ||
| Service Request System (Info) | ||
| Office Manager Duties (Info) | ||
| System Access (Info) | ||
| Case Records | ||
| Section | Subject Revised | Details Of Update |
| Setting Up Case Records | Setting Up Case Records (Introduction) | Throughout section all references to ‘Scotland South’ changed to ‘Scotland East’ |
| New Cases In Scotland East Area Office (AG) | Changed OUID from 280900 to 282501 | |
| Agents | Set Up And Maintain Agent Records (Info) | To inform agents of their Agent ID when setting up record |
| Set Up And Maintain Agent Records (AG) | At step 6 - to inform agents of their Agent ID | |
| Work Lists | ||
| Section | Subject Revised | Details Of Update |
| Work Lists: Overview And Management | Work Lists In The Network (Info) | CT Co-ordinator changed to Officer for
all occurrences.
Assistant Officer changed to Admin Assistant for some work lists |
