Cancelled / Rejected Repayments List (LCRP)
To deal with cases on the ‘Cancelled / Rejected
Repayments List’ in the owning office consider steps 1 - 12
below. The guide is presented as follows
| Initial Action
| Steps 1 - 2
|
| Repayment status is REJECTED BY BACS
| Steps 3 - 5
|
| Repayment status is PAYABLE ORDER CANCELLED
| Steps 6 - 9
|
| Repayment stopped by Repayment / Reallocation
Authoriser
| Steps 10 - 12
|
- Use Function LCRP (Cancelled / Rejected Repayments List) to display the Work List and
- Select the entry that you want to work
And
- Select the [View] button to see all available details for the case
- Use the [Options] button to access Function VPPD (View Payment and Posting Details) postings and payments screen and then select the repayment posting and select the [OK] button to view the status of a repayment
Repayment status is REJECTED BY BACS
- If the repayment status is REJECTED BY BACS
- Check that the BACS details shown have been captured from the most recent CT200 (CT Pay and File APs) or CT600 (CTSA APs) return correctly
- If the BACS details captured are as shown in the return liaise with the company to
- Obtain the correct BACS details
Or
- Confirm that the repayment should be made by
payable order
And
- Use Function DIRR (Direct Repayment) to make a fresh repayment
- If the BACS details used for the repayment are incorrect
- Use Function DIRR (Direct Repayment) to enter the
correct BACS details and issue a fresh repayment
The case will be automatically deleted from the list
Repayment status is PAYABLE ORDER CANCELLED
- Check in the file to see why the payable order was cancelled. If the reason was
- The overpayment can be reallocated
- Go to Step 7
- Nominee details have now been supplied
- Go to Step 8
- Company RLS
- Go to Step 9
- Use either
- Function REWD (Direct Reallocation Within COTAX)
to reallocate the overpayment against another outstanding COTAX
liability
Or
- Function REOD (Direct Reallocation Out Of COTAX)
to reallocate the overpayment to
OAS
And
- Issue a form CT251 to Banking Operations giving details of how the overpayment is to be allocated
- Use Function DIRR (Direct Repayment) to enter the nominee details and issue a fresh payable order
- If the company is RLS and
- Not struck off
- Take steps to obtain the correct address
and issue a fresh payable order using Function DIRR (Direct
Repayment)
- Struck off
- Use Function REOD (Direct Reallocation Out of COTAX – District) to reallocate the overpayment to OAS Class 5 Permanent Overpayments.
Repayment stopped by Repayment / Reallocation Authoriser
- Check the file sent back to you by
the Repayment / Reallocation Authoriser explaining the reason for
the cancellation of the repayment and find out if the overpayment
is to be repaid again or reallocated
- If the overpayment is to be reallocated use either
- Function REWD (Direct Reallocation Within COTAX)
to make the reallocation to an outstanding liability on COTAX
Or
- Function REOD (Direct Reallocation Out Of COTAX)
to make the reallocation to an outstanding liability outside COTAX
And
- Issue form CT251 to Banking Operations giving
details of how the overpayment is to be allocated
Note: The case will be automatically deleted from LCRP Work List when the whole of the rejected / cancelled payment is reallocated. When only part of the rejected / cancelled repayment is reallocated then use Function LCRP (Cancelled Repayments List) and select the [Delete] button to delete the case from the list
- If the repayment is to be reissued
- Use Function DIRR (Direct Repayment) to make a
fresh repayment
The case will be automatically deleted from the list
