Cancelled / Rejected Repayments List (LCRP)


To deal with cases on the ‘Cancelled / Rejected Repayments List’ in the owning office consider steps 1 - 12 below. The guide is presented as follows

Initial Action

Steps 1 - 2

Repayment status is REJECTED BY BACS

Steps 3 - 5

Repayment status is PAYABLE ORDER CANCELLED

Steps 6 - 9

Repayment stopped by Repayment / Reallocation Authoriser

Steps 10 - 12

Initial Action

  1. Use Function LCRP (Cancelled / Rejected Repayments List) to display the Work List and
  • Select the entry that you want to work

    And

  • Select the [View] button to see all available details for the case
  1. Use the [Options] button to access Function VPPD (View Payment and Posting Details) postings and payments screen and then select the repayment posting and select the [OK] button to view the status of a repayment

Repayment status is REJECTED BY BACS

  1. If the repayment status is REJECTED BY BACS
  • Check that the BACS details shown have been captured from the most recent CT200 (CT Pay and File APs) or CT600 (CTSA APs) return correctly
  1. If the BACS details captured are as shown in the return liaise with the company to
  • Obtain the correct BACS details

    Or

  • Confirm that the repayment should be made by payable order

    And

  • Use Function DIRR (Direct Repayment) to make a fresh repayment
  1. If the BACS details used for the repayment are incorrect
  • Use Function DIRR (Direct Repayment) to enter the correct BACS details and issue a fresh repayment

    The case will be automatically deleted from the list

Repayment status is PAYABLE ORDER CANCELLED

  1. Check in the file to see why the payable order was cancelled. If the reason was
  • The overpayment can be reallocated
  • Go to Step 7
  • Nominee details have now been supplied
  • Go to Step 8
  • Company RLS
  • Go to Step 9
  1. Use either
  • Function REWD (Direct Reallocation Within COTAX) to reallocate the overpayment against another outstanding COTAX liability

    Or

  • Function REOD (Direct Reallocation Out Of COTAX) to reallocate the overpayment to OAS

    And

  • Issue a form CT251 to Banking Operations giving details of how the overpayment is to be allocated
  1. Use Function DIRR (Direct Repayment) to enter the nominee details and issue a fresh payable order
  1. If the company is RLS and
  • Not struck off

  • Take steps to obtain the correct address and issue a fresh payable order using Function DIRR (Direct Repayment)

  • Struck off

  • Use Function REOD (Direct Reallocation Out of COTAX – District) to reallocate the overpayment to OAS Class 5 Permanent Overpayments.

Repayment stopped by Repayment / Reallocation Authoriser

  1. Check the file sent back to you by the Repayment / Reallocation Authoriser explaining the reason for the cancellation of the repayment and find out if the overpayment is to be repaid again or reallocated

  2. If the overpayment is to be reallocated use either
  • Function REWD (Direct Reallocation Within COTAX) to make the reallocation to an outstanding liability on COTAX

    Or

  • Function REOD (Direct Reallocation Out Of COTAX) to make the reallocation to an outstanding liability outside COTAX

    And

  • Issue form CT251 to Banking Operations giving details of how the overpayment is to be allocated

    Note: The case will be automatically deleted from LCRP Work List when the whole of the rejected / cancelled payment is reallocated. When only part of the rejected / cancelled repayment is reallocated then use Function LCRP (Cancelled Repayments List) and select  the [Delete] button to delete the case from the list
  1. If the repayment is to be reissued
  • Use Function DIRR (Direct Repayment) to make a fresh repayment

    The case will be automatically deleted from the list