COM60001 - CT online services: CT online services overview: introduction

Services available

HMRC Online Services for companies and their agents enables them to

• View details of liabilities and payments (View L&P)
• Trace a payment
• Submit tax return forms and correspondence
• Make a payment
• Add, amend and delete some name, address and contact details
• Authorise an agent to act on their behalf, or
• Amend or delete agent’s details already held on their record

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Initial registration

Before using the service, customers have to register at the Government Gateway, which allows access to the CT Portal. To register, a customer has to enter ‘known facts’ as follows

For a company

• The UTR (Unique Tax Reference)

And, either the

• Company Registration Number

Or

• Post Code of the Registered Office

For a club or association

• The UTR (Unique Tax Reference)

And

• Post Code of the address held on COTAX

For an agent

• The COTAX Agent ID

And

• Post Code of the agent

Note: If the agent address is abroad, there will be no post code available, so the Agent ID is the only known fact, which does not allow registration.

(This text has been withheld because of exemptions in the Freedom of Information Act 2000) 

If the registration attempt is unsuccessful, online help is provided to address the problem.

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Access by existing customers

Existing customers access the CT Portal by entering their User ID and personal identity number (PIN) to login to the ‘Your Services’ page, which shows the services available to them. This includes the Corporation Tax Online Service. If customers have any problems they should contact the Online Services Helpdesk on 0845 6055999.

You can see a copy of the information available to customers. The applications CT View L&P (View Liabilities and Payments) and CT View Returns are available through ‘My Workplace’, ‘Corporate Services’, ‘Companies’.

If you have been allocated these application by your manager and have problems accessing them, contact the IT Service Centre(This text has been withheld because of exemptions in the Freedom of Information Act 2000).