COM126060 - Repayments / reallocations: repayment / reallocations work lists: cancelled repayments list (LCRT)


This subject is presented as follows


Purpose of the list

How often should the list be reviewed?

Who does what?

When are new entries added?

Reasons for entry

Sorting and filtering - Options and recommendations

The normal next action function

Automatic deletion

Manual deletion

Purpose of the list

There are two versions of the ‘Cancelled Repayments List’

  • LCRT is the update version
  • LCRE is the view only version

The ‘Cancelled Repayments List’ is available only in Banking Operations. The purpose of the work list is to allow you to review cases where a repayment has been cancelled and not yet reissued.

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How often should the list be reviewed?

The ‘Cancelled Repayments List’ is an immediate action (Word 27KB) work list. You should review the work list daily and deal with any entries immediately.

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Who does what?

The list is available to all staff at the Banking Operations office, and should be dealt with by those users nominated by Banking Operations management.

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When are new entries added?

COTAX adds entries to the ‘Cancelled Repayments List’ daily where cases satisfy the reasons for entry.

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Reasons for entry

Cases appear on the ‘Cancelled Repayments List’ when a repayment generated by Banking Operations using Function DREP (Direct Repayment) is cancelled. This can arise where

  • A BACS repayment is automatically cancelled after being rejected by the BACS computer
  • A BACS repayment is cancelled by HMRC Finance
  • The Repayment / Reallocation Authoriser uses Function PRKR (Provide Risk Response) to reject a repayment selected for authorisation
  • Function CNPO (Cancel Payable Order) is used to record the cancellation of a payable order

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Sorting and filtering - Options and recommendations

Before you start to work cases, you may want to sort and filter the work list to make it more manageable. You can do that by using any of the criteria below. The criteria shown in bold are those you may find most useful when filtering the ‘Cancelled Repayments List’.

  • Amount of repayment 
  • BF note
  • Reference

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The normal next action function

The normal next action function is

  • VPPD (View Payment and Posting Details)

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Automatic deletion

Cases are automatically deleted from the work list when the following applies

  • A repayment is issued

Note: If you make a reallocation the case will not be deleted automatically

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Manual deletion

You can manually delete cases from the ‘Cancelled Repayments List’. If the liability for the AP has changed and there is no longer an overpayment you will have to manually delete the case.

For a list of functions to use in particular situations, see COM126011.