COM94021 - Payments: payments work lists: payments for APs cleared NAR/NDR list (PNAR) (Action Guide)
To deal with cases on the ‘Payments For APs Cleared NAR/NDR List’ in the responsible office consider steps 1 - 10 below. The guide is presented as follows
| Initial action | Step 1 |
| Establishing the correct allocation | Steps 2 - 9 |
| To delete a case from the PNAR Work List | Step 10 |
Initial action
| 1. | Use Function PNAR (Payments For APs Cleared NAR/NDR List) to display the Work List, and |
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And |
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Establishing the correct allocation
| 2. | Check COTAX notes to see if there is any details regarding the payment |
| 3. | If there is no information about the payment on COTAX |
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| 4. | If the company or agent cannot help and the payment was made by cheque |
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| 5. | If the payment is allocated to the wrong company |
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Then |
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| 6. | If the payment relates to another COTAX AP |
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| 7. | If the payment relates to a non COTAX liability |
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And |
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| 8. | If a CTSA AP has been cleared NDR in error and a Revenue Determination (Word 29KB) is needed |
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| The case will be deleted from the Work List automatically | |
| 9. | If exceptionally a payment is received for a CT Pay and File AP which has been cleared NAR in error and an assessment is needed |
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The case will be deleted from the Work List automatically |
To delete a case from the PNAR Work List
| 10. | Select the [Delete] button. The case will be deleted |

