COM94021 - Payments: payments work lists: payments for APs cleared NAR/NDR list (PNAR) (Action Guide)

To deal with cases on the ‘Payments For APs Cleared NAR/NDR List’ in the responsible office consider steps 1 - 10 below. The guide is presented as follows

Initial action Step 1
Establishing the correct allocation Steps 2 - 9
To delete a case from the PNAR Work List Step 10

Initial action

1. Use Function PNAR (Payments For APs Cleared NAR/NDR List) to display the Work List, and
 
  • Select the entry that you want to work
 
  • Select the [View] button to see all available details for the case
 

And

 
  • Check TAXW for entries on any other worklists that need to be actioned at the same time

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Establishing the correct allocation

2. Check COTAX notes to see if there is any details regarding the payment
3. If there is no information about the payment on COTAX
 
  • Contact the company or agent to find out the correct allocation of the payment
4. If the company or agent cannot help and the payment was made by cheque
 
  • Ask Banking Operations Cumbernauld to review the payslip and any associated papers that were received with the payment
5. If the payment is allocated to the wrong company
 
  • Ask Banking Operations to reallocate the payment to the correct company using Function REAW (Reallocate Within COTAX). For more information see subject ‘Reallocations In A Banking Operations Office’ (COM122090)
 

Then

 
  • In Function PNAR (Payments For APs Cleared NAR/NDR List) B/F the case to monitor clearance
  • When the case is cleared go to Step 10
6. If the payment relates to another COTAX AP
 
  • Use Function REWD (Direct Reallocation Within COTAX) to reallocate the payment to the correct AP. For more information see subject ‘Reallocation Within COTAX - Responsible Office’ (COM122050)
 

And

 
  • Go to Step 10
7. If the payment relates to a non COTAX liability
 
  • Use Function REOD (Direct Reallocation Out Of COTAX) to reallocate the payment to OAS (Word 28KB). Make a note of the OAS reference number
  • Send a form CT251 to Banking Operations explaining how they should reallocate the payment. For more information see subject ‘Reallocation Out Of COTAX - Responsible Office’ (COM122060)
 

And

 
  • Go to Step 10
8. If a CTSA AP has been cleared NDR in error and a Revenue Determination (Word 29KB) is needed
 
  • Use Prepare a Revenue Determination in Function RAMA (Record / Amend Assessment) to
 
    • Unset the NDR signal
    • Make the determination
  The case will be deleted from the Work List automatically
9. If exceptionally a payment is received for a CT Pay and File AP which has been cleared NAR in error and an assessment is needed
 
  • Use Function PAST (Prepare Full Assessment) to
 
    • Unset the NAR signal
    • Make the assessment
 
The case will be deleted from the Work List automatically

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To delete a case from the PNAR Work List

10. Select the [Delete] button. The case will be deleted