COM91013 - Payments: payment returned by the bank - debt management office (Action Guide)
To deal with a returned payment where the Debt Management Office banked it and recorded the payment on a company's record using IVT INP201 (Word 28KB), consider steps 1 - 10 below. The guide is presented as follows
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Steps 1 - 3 |
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Steps 4 - 7 |
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Step 8 |
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Steps 9 - 10 |
First actions
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1. |
Follow the instructions at Collection Manual 6.301 onwards as modified by steps 4 - 9 below |
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2. |
Enter details of the cheque in Book 18 |
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3. |
Complete Section 1 of form 49 and pass it to the nominated Assistant Officer |
Action by the nominated Assistant Officer
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4. |
Use Function VPPD (View Payment and Posting Details) Screen D to check which postings are covered by the returned payment |
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5. |
Complete Section 2 of form 49 as appropriate |
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6. |
Make a suitable note on any cleared or uncleared papers held and on IDMS |
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7. |
Use Function RSUS (Record / Amend Suspension) to record a suspension |
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Note: Function DSUS (Display Suspension History) will display full details of the suspension and show ’Returned Pay’t’ under 'Description' |
Cheque re-presented or substitute payment accepted
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8. |
Where you re-present a returned cheque, or you receive an acceptable substitute payment (cash, banker's draft, postal order) from the company in place of a returned cheque |
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- Delete the note on cleared or uncleared papers - Use Function RSUS (Record / Amend Suspension) to cancel the suspension |
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Payment deducted from records
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9. |
Where a payment is to be deducted from your records, the nominated Assistant Officer should |
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10. |
Resume collection of the unpaid liability once Banking Operations have transferred the amount of the returned payment to OAS (Word 28KB) |
