COM82034 - Interest: interest objections and amendments: considering a credit / debit interest objection (Action Guide)
To deal with a credit / debit interest objection in a Debt Management Office or in Banking Operations, follow steps 1 - 33 below
Note: You must maintain correctly charged credit / debit interest even for a difficult case.
The guide is presented as follows
|
Step 1 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Step 2 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Steps 3 - 8 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Steps 9 - 10 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Steps 11 - 14 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Claim that not all payments included in interest calculation |
Step 15 - 21 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Step 22 - 28 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (This text has been withheld because of exemptions in the Freedom of Information Act 2000) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Step 31 - 32 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Step 33 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Notice to deliver not received / received late
|
1. |
If a company objects on the grounds that the notice to deliver (Word 29KB) was received late or not at all |
|
|
|
Return still outstanding
|
2. |
If the company states that the return is still outstanding and a Revenue Determination (Word 29KB) has been made |
|
|
|
Claim for an earlier EDP
|
3. |
If the company states that a payment (Word 26KB) was made earlier than the date recorded on the AP check the posting type (Word 73KB) on the postings screen on Function VPPD (View Payments and Postings Details) by selecting the posting and clicking on the [OK] button |
|
4. |
Where the posting type is BLP (payment made by cheque) then advise the company that the payment was not received until the date posted on the record and that the credit / debit interest charge is correctly due and payable. See step 28 for the actions you need to take |
|
5. |
Where the posting type is |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Check with the Banking Operations Shipley for any delays in payments being processed and posted to the AP. If there have been any delays use function AEDP (Amend Effective Date of Payment) to amend the EDP (Word 41KB) to the correct date. See step 30 on how to amend the credit / debit interest charge |
|
6. |
Where the posting type is |
|
|
|
|
|
|
|
|
|
|
|
Check with the Banking Operations Shipley that the correct EDP has been given. If an incorrect EDP has been posted then use Function AEDP (Amend Effective Date of Payment) to amend the EDP. See step 30 on how to amend the credit / debit interest charge |
|
7. |
Where the posting type is RFR (Reallocate from) check that the correct EDP has been given to the reallocation. If an incorrect EDP has been posted then use Function AEDP (Amend Effective Date of Payment) to amend the EDP. See step 30 on how to amend the credit / debit interest charge |
|
8. |
Where the correct EDP has been given to the payment then advise the company that the credit /debit interest charge is correctly due and payable. See step 28 for the action you need to take |
Payment incorrectly allocated
|
9. |
Use Function VPPD (View Payment and Postings Details) postings screen to check that payments have been correctly allocated to the company’s record. Where payments have been misallocated, correct the record and see step 30 on how to amend the credit / debit interest charge |
|
10. |
If the company’s record is correct then explain that the payment allocation is correct and that the credit / debit interest charge is correctly due and payable. See step 28 for the action you need to take |
Tax charge decreased
|
11. |
Use Function DINT (Display Interest Computation) to find out how the credit / debit interest has been calculated. Take screen prints if necessary as you will need to check this against VPPD (View Payment and Postings Details) |
|
12. |
Use Function VPPD (View Payments and Postings Details) postings screen to find out what the revised tax charge (Word 28KB) is |
|
|
|
|
13. |
Check that credit / debit interest has been calculated on the correct tax charge and instalment amounts |
|
14. |
If the credit / debit interest has not been calculated on the revised tax charge and instalment amounts see step 30 on how to amend the credit / debit interest charge |
Claim that not all payments included in interest calculation
|
15. |
Use Function DINT (Display Interest Computation) to find out how the credit / debit interest has been calculated. Take screen prints if necessary as you will need to check this against VPPD (View Payments and Postings Details) postings screen |
|
16. |
Use Function VPPD (View Payments and Postings Details) postings screen to check the payments made against the AP |
|
17. |
Compare the interest calculation with the payments made |
|
18. |
Where payments have been transferred out to |
|
|
|
|
|
|
|
19. |
Where payments have been transferred in and |
|
|
|
|
|
And |
|
|
|
|
|
Interest may not have been recalculated to take these payments into account |
|
20. |
Check the credit / debit calculation has been calculated on the payments that should be included in the calculation. Be careful to apply common period rules, flow charts on how to apply the rules are available on the COTAX intranet site under ‘Where to get help' |
|
21. |
If the credit / debit interest charge is incorrect see step 30 on how to amend it |
Quarterly instalment signal set incorrectly
|
22. |
Check Function DRTN (Display Return) to see if box 79 has been completed |
|
23. |
Check Function DAPD (Display AP Details) Enquiry and Other Details to find out if the quarterly instalment payment (Word 42KB) QIP signal is set to ‘N’ or ‘Y’ |
|
24. |
Contact the Inspector with these details and ask for him to confirm the correct signal for the AP |
|
25. |
Where the signal is incorrect make sure that it is corrected by the Inspector |
|
26. |
If the Credit / Debit Interest Indicator (CDII) is not set then COTAX will automatically recalculate the credit / debit interest |
|
27. |
If the Credit / Debit Interest Indicator (CDII) is set then see step 30 on how to amend the credit / debit interest charge |
|
28. |
Where the quarterly instalment payment QIP signal has been set correctly then the credit / debit interest charge is correctly due and payable. See step 28 for the action you need to take |
| (This text has been withheld because of exemptions in the Freedom of Information Act 2000) |
Interest charge correct
|
31. |
If the interest is correct |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
32. |
Continue with collection |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (This text has been withheld because of exemptions in the Freedom of Information Act 2000) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Interest charge is incorrect
|
33. |
If the credit / debit interest is incorrect, you will need to amend it. For more information on how to do this see Action Guides ‘Clerical Calculation Of Credit / Debit Interest’ (COM80084) in section ‘How Interest is Calculated’ of this business area |

