COM45010 - Case records: records work lists: ceased cases with o/s balance list (LOSB)
This subject is presented as follows
Purpose of the list
How often should the list be reviewed?
Who does what?
When are new entries added?
Reasons for entry
Sorting and filtering options
The normal next action function
Automatic deletion
Manual deletion
Purpose of the list
There are two versions of the ‘Ceased Cases With O/S Balance List’.
- Function LOSB is the update version
- Function LOSE is the view only version
The purpose of this work list is to show you cases that have either ceased or been struck and have an outstanding collectible balance that cannot be dealt with automatically by COTAX.
How often should the list be reviewed?
Local Management should ensure that the work list is reviewed on a monthly basis
Who does what?
A CT Co-ordinator normally reviews and controls the List
When are new entries added?
COTAX adds new entries to this work list daily.
Reasons for entry
COTAX enters a case on the ’Ceased Cases With O/S Balance List’ when there is an outstanding collectible balance and the company
- Ceases
- Is struck off
- COTAX cannot
- Automatically remit the outstanding liability
- Set the ‘Refer for Remission’ signal to ‘Y’
Sorting and filtering options
Before you start to work cases, you may want to sort and filter the work list to make it more manageable. You can do that by using any of the criteria below. The criteria shown in bold are those you may find most useful when filtering the ‘Ceased Cases With O/S Balance List’.
- Amount outstanding
- AP number
- AP End Date
- BF Date
- Entry Date
- BF note
- Ceased date
- Reference
- Name
- File Number
- FT or NFT
- Participator
The normal next action function
The normal next action function for the ‘Ceased Cases With O/S Balance List’ is
- VPPD (View Payment and Posting Details)
Automatic deletion
Cases are automatically deleted from the work list when one of the following apply
- The outstanding collectible balance is cleared
- A struck off date is deleted
- A cessation date is deleted
- The case is transferred to a new office. The case automatically appears on the new office work list
Manual deletion
Cases will be automatically deleted from this work list once you have taken action to clear the work item, it is therefore not necessary for you to manually delete a case from this list and you should not use the manual delete button to do so. The manual delete button will be disabled in due course.
For more general information see subject 'Managing Work Lists' in section ‘Work Lists: Overview And Management’ in the ‘Work Lists’ business area.
For a list of forms relevant to this subject, see COM45011.
For a list of functions to use in particular situations, see COM45012.
