COM44080 - Case records: agents: viewing agent details
You use Function VWAG (View Agent) to see the full details of any agent set up on the COTAX system. You need to know the correct Agent ID to use this function. If you do not know the Agent ID use Function TRAG (Trace Agent) to find it.
For the Agent ID entered, the following details of the relevant agent are displayed
- The owning office number
- The agent's name and address (and whether that address is RLS or abroad)
- The agent's contact details
- The date that the agent ceased trading or was succeeded by another (where appropriate)
- If succeeded, the Agent ID of the successor
- By selecting the [Client List] button, a list of the agent’s COTAX clients
And
By selecting the [Last Changed] button, how and when the agent name, address and contact details where last changed.
Notes:
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1. |
The Client List for a succeeded agent remains under that agent's identity. To obtain a full list of clients for the succeeding agent you must print the Client List for the succeeding agent and also print a Client List for each agent that they have succeeded |
|
2. |
The list should be used for compliance purposes only where there is sufficient evidence to suggest that the use of a particular agent presents a compliance risk. You should be able to produce an audit trail to show the increased risk factors |
If amendments have been made to the agent details shown, but they have an effective date in the future, you can see the
- Future changes
And
- The date from which they become effective
For a list of functions to use in particular situations, see COM44011.
