COM42081 - Case records: amending case records: temporary address used by debt management (Action Guide)


To deal with a request to issue payment applications to a temporary address, consider steps 1 - 4 below. The guide is presented as follows


Enter temporary address on COTAX

Steps 1 - 3

When end of period of use of temporary address expires

Step 4


Enter temporary address on COTAX

1.

Use Function ACOM (Amend Communication Details) to enter the temporary address on the company record

2.

Make a note on IDMS

3.

B/F until the end of the period of use of the temporary address

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When end of period of use of temporary address expires

4.

When the B/F expires

 

  • Use Function ACOM to delete the temporary communication address