COM42081 - Case records: amending case records: temporary address used by debt management (Action Guide)
To deal with a request to issue payment applications to a temporary address, consider steps 1 - 4 below. The guide is presented as follows
Steps 1 - 3 |
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Step 4 |
Enter temporary address on COTAX
1. |
Use Function ACOM (Amend Communication Details) to enter the temporary address on the company record |
2. |
Make a note on IDMS |
3. |
B/F until the end of the period of use of the temporary address |
When end of period of use of temporary address expires
4. |
When the B/F expires |
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