COM141060 - Work lists: features of work lists: navigating to work items from a work list


Each work list allows you to navigate to various screens for a particular work item and then return to the work list.

You can view a work item by

  • Selecting the particular case you want to view from the main list and then selecting the [OK] button
Or
  • Selecting the case you want to view and selecting the [Option] button. Then follow the instructions on the screen to access the function you want to use

If you select a case direct from the work list without using the [Option] button you will be taken to the normal next action function appropriate to the particular work list you are working. From there you will be able to navigate as normal within that function but once you select the [Exit] or [OK] button you will return to the original work list screen.

If you use the [Option] button to view a case you can select the function that you want to use to view or update the case. Again you will be able to navigate within that function but once you select the [Exit] or [OK] button you will return to the Options screen within the work list.