COM126061 - Repayments / reallocations: repayment / reallocations work lists: cancelled repayments list (LCRT) (Action Guide)

To deal with cases on the ‘Cancelled Repayments List’ in Banking Operations consider steps 1 - 7 below. The guide is presented as follows


Initial Action Steps 1 - 2
Repayment status is REJECTED BY BACS or PAYABLE ORDER CANCELLED Steps 3 - 4
Repayment stopped by Repayment / Reallocation Authoriser Steps 5 - 7

Initial Action

1. Use Function LCRT (Cancelled Repayments List) to display the work list and
 
  • Select the entry that you want to work
 

And
 
  • Select the [View] button to see all available details for the case
2. Use the [Options] button to access Function VPPD (View Payment and Posting Details) screen COT215M to view the amount overpaid and the status of a repayment (Word 45KB) 

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Repayment status is REJECTED BY BACS or PAYABLE ORDER CANCELLED

3. If the overpayment status is REJECTED BY BACS or PAYABLE ORDER CANCELLED
 
  • Liaise with the responsible office and the company and where necessary, the company’s agent to
 
    • Obtain the correct BACS details
 
Or
 
    • Confirm that the repayment should be made by payable order
4. Use Function DREP (Direct Repayment) to make a fresh repayment. The case will be automatically deleted from the list

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Repayment stopped by Repayment / Reallocation Authoriser

5. Check the papers sent back to you by the Repayment / Reallocation Authoriser explaining the reason for the cancellation of the repayment and find out if the overpayment is to be repaid again or reallocated
6. If the overpayment is to be reallocated use either
 
  • Function REAW (Direct Reallocation Within COTAX) to make the reallocation to an outstanding liability on COTAX
 

Or
 
  • Function REAO (Direct Reallocation Out Of COTAX) to make the reallocation to an outstanding liability outside COTAX
 

And in each case
 
  • Function LCRT (Cancelled Repayments List) selecting the [Delete] button to delete the case from the list
7. If the repayment is to be reissued
 
  • Use Function DREP (Direct Repayment) to make a fresh repayment. The case will be automatically deleted from the list

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