COM125012 - Repayments / reallocations: non automatic repayments: intervention in automatic repayments (Action Guide)
Where BACS details do not exist or are outdated, they will need to be entered or updated on COTAX. To enter BACS details or to alter the destination of a repayment, consider steps 1 - 9 below. The guide is presented as follows
Steps 1 - 5 |
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Steps 6 - 9 |
To enter BACS details onto COTAX record
1. |
Before making or amending the assessment |
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2. |
Create the overpayment |
3. |
Make sure that you know the |
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4. |
Use Function DIRR (Direct Repayment) Screen COT171J to enter the account details and tell the computer to issue the repayment |
5. |
Make a note on COTAX of why you set the Inhibit Reallocations and Repayments (Manual) signal in Function MAPS. |
To alter the destination of a BACS repayment
6. |
Before making or amending the assessment |
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7. |
Create the overpayment |
8. |
Use Function DIRR and change the existing details, checking that these details are correct before completing DIRR action |
9. |
Make a note on COTAX of why you set the Inhibit Reallocations and Repayments (Manual) signal in Function MAPS. |

