COM123052 - Repayments / reallocations: repayment cancellation: cancelled payable orders - banking operations office (Action Guide)

To deal with a form FAO1913, FAO1913B or FAO2601, consider steps 1 - 8 below. The guide is presented as follows


Initial action on receipt of form FAO1913, FAO1913B, FAO2601, FW1449A or FW1960 Steps 1 - 2
How to dispose of overpayment Steps 3 - 8

Initial action on receipt of form FAO1913, FAO1913B, FAO2601, FW1449A or FW1960

1. Use Function RAPP (Revise AP Pursuit) to prevent the computer making automatic repayments and reallocations by
 
  • Setting the Inhibit Reallocation and Repayment signal to ‘Y’
2. Use Function CNPO (Cancel Payable Order) to
 
  • Record the cancellation of the payable order on the COTAX record
 

Note: The repayment may already have been cancelled

Top of page

How to dispose of overpayment

3. Use Function VPPD (View Payment and Posting Details) to check if there is any outstanding COTAX liability
4. If there is
 
  • Use Function DPUR (Display Pursuit Action) to check if the case is working with Debt Management & Banking. If it is confirm that they have no objection to your proposed reallocation
5. Use Function REAW (Direct Reallocation Within COTAX) to reallocate the overpayment (Word 35KB) 
6. If there is no outstanding COTAX liability but there is a known unpaid liability on SAFE
  Use Function REAO (Direct Reallocation Out Of COTAX) to transfer the overpayment to OAS (Word 28KB) 
7. If there is no unpaid liability on COTAX or SAFE
 
  • Use Function DREP (Direct Repayment) to issue a fresh repayment
 

Note: If the destination of the repayment is in doubt, contact the agent and ask for written confirmation of the payee and method of repayment required before making the repayment
8. Use Function RAPP (Revise AP Pursuit) to
 
  • Set the Inhibit Reallocation and Repayment signal to ‘N’

Home | Main Contents | Manual Contents
Previous Page | Next Page | Top | Menu