COM123042 - Repayments / reallocations: repayment cancellation: cancelled payable orders - responsible CT office (Action Guide)
To deal with a form FAO1913, FAO1913B, FAO2601, FW1449A or FW1960 consider steps 1 - 8 below. The guide is presented as follows
Initial action on receipt of form FAO1913, FAO1913B, FAO2601, FW1449A or FW1960
| 1. |
Use Function MAPS (Maintain AP Signals) to prevent the computer making automatic repayments and reallocations by |
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- Selecting ‘Reallocations & Repayments’ from the drop down menu for the Manual Inhibitions: field
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| 2. |
Use Function CNPO (Cancel Payable Order) to |
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- Record the cancellation of the payable order on the COTAX record
Note: Only a user holding the Repayment Authoriser role has access and can use Function CNPO |
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Company request a specific reallocation
| 3. |
If the company want the overpayment (Word 35KB) reallocated against a charge not held on COTAX |
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- Use Function REOD (Direct Reallocation Out Of COTAX) to transfer the overpayment to OAS (Word 28KB)
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- Use Function MAPS to select ‘None’ from the drop down menu for the Manual Inhibitions: field
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No specific reallocation requested
| 4. |
Use Function VPPD (View Payment and Posting Details) to check if there is any outstanding COTAX liability |
| 5. |
If there is |
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- Use Function REWD (Direct Reallocation Within COTAX) to reallocate the overpayment
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| 6. |
If there is no outstanding COTAX liability but there is a known unpaid liability on SAFE |
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- Use Function REOD (Direct Reallocation Within COTAX) to transfer the overpayment to OAS
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| 7. |
If there is no unpaid liability on COTAX or SAFE |
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- Use Function DIRR (Direct Repayment) to issue a fresh repayment
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Note: If the destination of the repayment is in doubt, contact the agent and ask for written confirmation of the payee and method of repayment required before making the repayment
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| 8. |
Use Function MAPS (Maintain AP Signals) to select ‘None’ from the drop down menu for the Manual Inhibitions: field |
