COM123012 - Repayments / reallocations: repayment cancellation: stop repayment (Action Guide)
To stop a repayment before the cut off time (4 pm) for processing of repayments, consider steps 1 - 3 below.
The cut off will normally be the same day as the day the repayment is created but it will be 4 pm the next working day if the repayment is created on a Saturday, Sunday or a Bank Holiday.
1. |
Using Function VPPD (View Payment and Posting Details) identify the reallocation number (Word 27KB) of the repayment to be stopped |
2. |
Use Function SREP to stop the repayment process |
3. |
Take action to clear the overpayment entries that will now |
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Note: You will not be able to take further action until the next working day. |
