COM121023 - Repayments / reallocations: inhibit automatic process: manual inhibit signals - debt management and banking (Action Guide)


To set or unset signals in a Debt Management & Banking Office to inhibit automatic repayment, or reallocation and repayment, consider steps 1 - 10 below.

You may wish to consider using Function NOTE (Case Notes) to enter the reason for the setting of any inhibit signals. Remember to delete the Note when you unset the inhibit signal.

The guide is presented as follows


To set the signal to inhibit automatic repayment

Steps 1 - 3

To set the signal to inhibit automatic reallocation and repayment

Steps 4 - 6

To unset the signal to inhibit automatic repayment

Steps 7 - 8

To unset the signal to inhibit automatic reallocation and repayment

Steps 9 - 10


To set the signal to inhibit automatic repayment

1.

If you want to inhibit automatic repayments for a particular AP

 

  • Use Function RAPP (Revise AP Pursuit) to set the Inhibit Repayment Only signal to ’Y’

2.

If you want to inhibit automatic repayments for all the company’s APs

 

  • Use Function RTPP (Revise Taxpayer Pursuit) to set the Inhibit Repayments Only signal to ‘Y’

3.

Make a note of why you set the signal and where possible, when you intend to unset the signal

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To set the signal to inhibit automatic reallocation and repayment

4.

If you want to inhibit automatic reallocations and repayments for a particular AP

 

  • Use Function RAPP to set the Inhibit Reallocation and Repayment signal to ’Y’

5.

If you want to inhibit automatic reallocations and repayments for all the company’s APs

 

  • Use Function RTPP to set the Inhibit Reallocations and Repayments signal to ‘Y’

6.

Make a note of why you set the signal and where possible, when you intend to unset the signal

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To unset the signal to inhibit automatic repayment

7.

If you want to unset the signal to inhibit automatic repayments for a particular AP

 

  • Use Function RAPP to set the Inhibit Repayment Only signal to ’N’

 

  • Delete the entry in Function NOTE if applicable

8.

If you want to unset the signal to inhibit automatic repayments for all the company’s APs

 

  • Use Function RTPP to set the Inhibit Repayments Only signal to ‘N’

 

  • Delete the entry in Function NOTE if applicable

 

Note: If you did not set either of these signals ask the other owning offices for their agreement before you change the signal to ‘N’

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To unset the signal to inhibit automatic reallocation and repayment

9.

If you want to unset the signal to inhibit automatic reallocation and repayments for a particular AP

 

  • Use Function RAPP to set the Inhibit Reallocation and Repayment signal to ’N’

 

  • Delete the entry in Function NOTE if applicable

10.

If you want to unset the signal to inhibit automatic reallocations and repayments for all the company’s APs

 

  • Use Function RTPP to set the Inhibit Reallocations and Repayments signal to ‘N’

 

  • Delete the entry in Function NOTE if applicable

 

Note: If you did not set either of these signals ask the other owning offices for their agreement before you change the signal to ‘N’