COM110160 - Pursuit: automatic and clerical pursuit: welsh language cases

If a company requests correspondence in Welsh the office responsible for the company sets the Language signal on the record to 'W' using Function ACTP (Amend CT Payer Details). You can see the Language signal using Function VTPR (View Taxpayer) (VIEW COMPANY DETAILS option).

Note: Although the signal is set to 'W' all offices will continue to issue automatic or manual output in English only. Where you need to issue something in Welsh you will have to do this manually.

By setting the PLA (Word 28KB) signal to 'Y' Debt Management Offices can arrange to have correspondence sent to the company in Welsh.

For a list of functions to use in particular situations, see COM110161.