COM110111 - Pursuit: automatic and clerical pursuit: clerical pursuit for groups of companies (Action Guide)

Note: Where a number of companies are part of a Group Payment Arrangement see section 'Group Payment Arrangement' (COM96000) in the ‘Payments’ business area.

This Action Guide relates to all other groups of companies.

To pursue collection from groups of companies, consider steps 1 - 3 below.

1. Where more than one Debt Management Office is involved in approaching individual companies for payment
 
  • Consider co-ordinating collection of liabilities at the Debt Management Office dealing with the parent company
2. The co-ordinating Debt Management Office is to
 
  • Obtain the name and address of the parent company by contacting the office responsible for the parent company
 
  • Liaise with each Debt Management Office dealing with an individual company
 
  • Consider if the present arrangements are satisfactory
3. Where it is of clear advantage to co-ordinate collection or the parent company insists on a co-ordinated approach
 
  • Arrange to transfer case responsibility of each individual company to the co-ordinating Collection