| CISR19600 | Action guide contents |
| CISR19010 | Introduction |
| CISR19020 | Customer Level Agents |
| CISR19030 | Scheme Specific Agents |
| CISR19040 | Viewing a contractor’s Customer Level Agent and Scheme Specific Agent where both are appointed |
| CISR19050 | Authorisation |
| CISR19060 | Conducting business over the Internet |
| CISR19070 | RLS agents |
