| CISR69600 | Action Guide contents |
This function allows the user to resend the CIS EOY figure to
BROCS when a mismatch occurs. This work will be undertaken by the
Employer Data Exception Unit (EDEU) which is based in Shipley.
Staff in the Network offices should therefore not be accessing this
functionality unless they have received an instruction from EDEU to
do so. You will need to hold the CISR Processor, CISR Processor
Manager or CISR BHD Advisor roles to access this function.
Where the calculated EOY figure and status are sent to BROCS
and the scheme cannot be matched by BROCS a mismatch results. A
paper report of these will be compiled centrally at the Accounts
Offices and sent to EDEU for them to resolve the mismatch. When
investigation of the previously rejected scheme details has been
resolved EDEU will then use the CISR function ‘Resend EOY
Totals’ to resend the calculation to BROCS.
There are two main reasons why the EOY figure sent from CISR
may mismatch when it is received by BROCS. These are;
In the unlikely event that more than one resend EOY calculation
is received for the same scheme and tax year on the same day by
BROCS only one request will be processed and treated as the resend
calculation. The EOY total for a scheme will be calculated at the
end of the day and not at the point when the amendment or resend
request is submitted.
Where it is necessary to ‘Resend’ the EOY total,
it will show that this is a re-send of the original EOY total by
having an indicator of ‘Resend’ when this is sent
across to BROCS.
See the Action Guide Resend EOY Totals at
CISR69610 for details of how to carry
out the process.