CISR69040 – Monthly Returns and the End of Year (EOY) Process: Resend End of Year (EOY) Totals


CISR69600Action Guide contents

This function allows the user to resend the CIS EOY figure to BROCS when a mismatch occurs. This work will be undertaken by the Employer Data Exception Unit (EDEU) which is based in Shipley. Staff in the Network offices should therefore not be accessing this functionality unless they have received an instruction from EDEU to do so. You will need to hold the CISR Processor, CISR Processor Manager or CISR BHD Advisor roles to access this function.

Where the calculated EOY figure and status are sent to BROCS and the scheme cannot be matched by BROCS a mismatch results. A paper report of these will be compiled centrally at the Accounts Offices and sent to EDEU for them to resolve the mismatch. When investigation of the previously rejected scheme details has been resolved EDEU will then use the CISR function ‘Resend EOY Totals’ to resend the calculation to BROCS.

There are two main reasons why the EOY figure sent from CISR may mismatch when it is received by BROCS. These are;


  • Invalid scheme type; CIS sends the EOY figure for a ‘PSC’ scheme, but BROCS has been told by EBS that it is a ‘P’ only scheme.
  • The scheme is noted as cancelled on BROCS. This could happen quite easily since EBS sends across multiple data changes to BROCS and all must pass or the whole scheme is rejected. For example, if EBS notifies BROCS of a cancellation, change of scheme type and address change for a scheme, all three items must pass BROCS validation or none of the changes are notified.

In the unlikely event that more than one resend EOY calculation is received for the same scheme and tax year on the same day by BROCS only one request will be processed and treated as the resend calculation. The EOY total for a scheme will be calculated at the end of the day and not at the point when the amendment or resend request is submitted.

Where it is necessary to ‘Resend’ the EOY total, it will show that this is a re-send of the original EOY total by having an indicator of ‘Resend’ when this is sent across to BROCS.

See the Action Guide Resend EOY Totals at CISR69610 for details of how to carry out the process.