CH402000 - Charging Penalties: establishing penalty behaviour: contents
| CH402050 | Introduction |
| CH402100 | Evidence needed |
| CH402150 | Evasion |
| CH402200 | Identifying the penalty risk |
| CH402250 | Planning what questions to ask |
| CH402300 | Examples of questions to establish behaviour |
| CH402350 | Issuing factsheets and explaining the process |
| CH402400 | Discussing penalties with the person’s agent |
| CH402450 | Talking to employees |
| CH402500 | How to ask questions |
| CH402550 | Recording evidence |
| CH402600 | Establishing the penalty position by correspondence |
| CH402650 | Dealing with non-cooperation |
| CH402700 | Evaluating evidence |
| CH402750 | Obtaining information from a third party |
