CH82490 - Penalties for Inaccuracies: Calculating the Penalty: Special reduction


You must check the date from which these rules apply for the tax or duty you aredealing with. SeeCH81011for full details.

We may use our discretion to reduce a penalty because of special circumstances.

Reducing a penalty includes


  • staying a penalty, and
  • agreeing a compromise in relation to proceedings for a penalty.

Staying a penalty means stopping or postponing enforcement of a penalty. Agreeing a compromise allows us to forego part of a penalty.

Special circumstances do not include


  • the ability to pay, or
  • the fact that a potential loss of revenue from one person is balanced by a potential overpayment by another.

The law ensures that the amount of a penalty is proportionate to the inaccuracy by


  • taking into account the behaviour of the person
  • gearing it to the potential lost revenue, and/or
  • making it subject to statutory maximum and minimum levels.

The size of the resulting penalty is therefore not a special circumstance.

We will only consider the special reduction of a penalty where exceptional circumstances are identified that cannot be taken into account in arriving at the reduction for disclosure, see CH82410. This means that when you are determining the quality of a disclosure you should only consider those factors that are relevant, see CH82430. You should not be influenced by other factors.

Where a person requests a special reduction you should establish the facts and consider all of the relevant factors before reaching a decision. Make sure that you make a full record in the file of why you reached your decision and the specific areas you considered. If you think that a special reduction may be appropriate you must submit the case to


A person cannot appeal against our decision not to allow a special reduction, but they can appeal against the amount of the penalty we impose, see CH84040.

The appeal tribunal can either apply our view of the special reduction to the penalty or can apply a different reduction where it believes it appropriate.

Appeals are covered in more detail at CH84000.


FA07/SCH24/PARA11