CCP05055 - Procedures to follow for penalty officers: New information provided
The guidance at CCP05010 to CCP05070 is for Civil Penalty Officers (CPOs).
If new information is provided but the trader has not asked for a review, see ARTG3080.
Where a Warning Letter has been issued, the compliance officer who decided to issue the Warning Letter should consider whether the new information provides a basis for amending the original decision.
If a penalty has been charged you should consider whether the new information provides a basis for amending the original decision.
- Did a contravention occur at all?
- Does the new information amount to a reasonable excuse?
- In the case of a Penalty Notice, is mitigation is now appropriate?
If the new information does not change the decision, you should notify the trader in writing allowing them a further 30 days in which to accept the review offer or appeal to the tribunal, see ARTG3080.