CCP05070 - Procedures to follow for penalty officers: Debt Management

If, after monitoring the issue of penalties it is found that after 45 days that the penalty has not been paid, the following action should be taken.

  • The CPO should contact trader to ascertain reason for non payment. If due to trader oversight or failure of his systems, request immediate payment. Monitor payment.
  • If trader claims to have paid the Penalty, request details of payment and advise CCP Salford of the details.
  • If unable to secure payment, the CPO should advise the Debt Management Unit (DMU), Queens Dock, Liverpool.