CCM - Recent changes to this guidance


Below are details of the amendments that were published on 27 May 2008 (see the update index for all updates)

SectionDetails of update
CCM5475Working the Examination: Process to obtain Call History/Transcript from CC
Changes to the process to obtain call history
CCM8310Closing the Examination: Issuing the Penalty leaflet – Cases Worked by Correspondence
Additional text for cases opened on or after 6 April 2008.
CCM10040Penalties and Interest: Incorrect Claims – Overview
New paragraph added to hyperlink relevant pages for cases opened on or before 5 April 2008 and for cases opened on or after 6 April 2008
CCM10050Penalties and Interest: Identifying Incorrect Claims – Enquiries or Examinations Opened on or before 5 April 2008
Heading amended to reflect the guidance now relates to cases opened before 5 April 2008 only
CCM10063Penalties and Interest: Incorrect Claims – Establishing Neglect – Enquiries or Examinations Opened on or before 5 April 2008
Heading amended to reflect the guidance now relates to cases opened before 5 April 2008 only
CCM10070Penalties and Interest: Incorrect Claims – Amount of the Penalty – Enquiries or Examinations Opened on or before 5 April 2008
Heading amended to reflect the guidance now relates to cases opened before 5 April 2008 only
CCM10080Penalties and Interest: Incorrect Claims – percentage of Over-Claimed Credits - Enquiries or Examinations Opened on or before 5 April 2008
Heading amended to reflect the guidance now relates to cases opened before 5 April 2008 only
CCM10090Penalties and Interest: Incorrect Claims – Challenged by HMRC - Enquiries or Examinations Opened on or before 5 April 2008
Heading amended to reflect the guidance now relates to cases opened before 5 April 2008 only
CCM10100Penalties and Interest: Incorrect Claims – Disclosure/Co-Operation - Enquiries or Examinations Opened on or before 5 April 2008
Heading amended to reflect the guidance now relates to cases opened before 5 April 2008 only
CCM10105Penalties and Interest: Incorrect Claims – No Adjustment to the Award - Enquiries or Examinations Opened on or before 5 April 2008
Heading amended to reflect the guidance now relates to cases opened before 5 April 2008 only
CCM10110Penalties and Interest: Incorrect Claims – Penalty Examples - Enquiries or Examinations Opened on or before 5 April 2008
Heading amended to reflect the guidance now relates to cases opened before 5 April 2008 only
CCM10120Penalties and Interest: Incorrect Claims – Pre-Award or Early Challenges - Enquiries or Examinations Opened on or before 5 April 2008
Heading amended to reflect the guidance now relates to cases opened before 5 April 2008 only
CCM10700Penalties and Interest: Identifying Incorrect Claims – Enquiries or Examinations Opened on or after 6 April 2008
New page
CCM10710Penalties and Interest: Incorrect Claims – Behaviours Leading to a Penalty – Enquiries or Examinations Opened on or after 6 April 2008
New page
CCM10715Penalties and Interest: Incorrect Claims – Establishing which Behaviour Category Applies – Enquiries or Examinations Opened on or after 6 April 2008
New page
CCM10720Penalties and Interest: Incorrect Claims – Meaning of Mistake or Misunderstanding – Enquiries or Examinations Opened on or after 6 April 2008
New page
CCM10725Penalties and Interest: Incorrect Claims – Examples of Mistake or Misunderstanding – Enquiries or Examinations Opened on or after 6 April 2008
New page
CCM10730Penalties and Interest: Incorrect Claims – Meaning of Failure to Take Reasonable Care - Enquiries or Examinations Opened on or after 6 April 2008
New page
CCM10735Penalties and Interest: Incorrect Claims – Examples of Failure to Take Reasonable Care - Enquiries or Examinations Opened on or after 6 April 2008
New page
CCM10740Penalties and Interest: Incorrect Claims – Meaning of Serious Error – Enquiries or Examinations Opened on or after 6 April 2008
CCM10745Penalties and Interest: Incorrect Claims – Examples of Serious Error – Enquiries or Examinations Opened on or after 6 April 2008
New page
CCM10750Penalties and Interest: Incorrect Claims Meaning of Deliberate Error – Enquiries or Examinations Opened on or after 6 April 2008
New page
CCM10755Penalties and Interest: Incorrect Claims – Examples of Deliberate Error – Enquiries or Examinations Opened on or after 6 April 2008
New page
CCM10760Penalties and Interest: Incorrect Claims – Meaning of Deliberate and Systematic Over-Claims – Enquiries or Examinations Opened on or after 6 April 2008
New page
CCM10765Penalties and Interest: Incorrect Claims – Examples of Deliberate and Systematic Over-Claims – Enquiries or Examinations Opened on or after 6 April 2008
New page
CCM10770Penalties and Interest: Incorrect Claims – Over-Claims Arising from More than One Behaviour Category – Enquiries or Examinations Opened on or after 6 April 2008
CCM10780Penalties and Interest: Incorrect Claims – Penalty Reduction for Voluntary Disclosure – Enquiries or Examinations Opened on or after 6 April 2008
New page
(This text has been withheld because of exemptions in the Freedom of Information Act 2000)(This text has been withheld because of exemptions in the Freedom of Information Act 2000)
(This text has been withheld because of exemptions in the Freedom of Information Act 2000)
CCM10790Penalties and Interest: Incorrect Claims – Amount of the Penalty – Enquiries or Examinations Opened on or after 6 April 2008
New page
CCM10795Penalties and Interest: Incorrect Claims – Pre-Award or Early Challenges – Enquiries or Examinations Opened on or after 6 April 2008
New page
CCM10800Penalties and Interest: Incorrect Claims – Penalty Examples – Enquiries or Examinations Opened on or after 6 April 2008
New page
CCM12060Opening and Working Enquiries: Date the Enquiry Window Closes – Non-SA Claimants
Added text – Non-SA Claimants
CCM12070Opening and Working Enquiries: Date the Enquiry Window Closes – SA Claimants
Splits the guidance for years up to 2006/07 and introduces new guidance to reflect the Carter changes
CCM12075Opening and Working Enquiries: Date the Enquiry Window Closes – SA Claimants - Couples
Changes to dates following the introduction of Carter
CCM12080Opening and Working Enquiries: Examples of the enquiry window closing
Changes to dates following the introduction of Carter
CCM12620Opening and Working Enquiries: SA Returns filed on time
Splits the guidance for years up to 2006/07 and introduces new guidance to reflect the Carter changes
CCM12625Opening and Working Enquiries: SA Returns Filed on Time then Taxpayer Amends Return
Changes to dates following the introduction of Carter
CCM12650Opening and Working Enquiries: SA Enquiry Open
Examples and guidance updated to reflect the changes following the introduction of Carter
CCM12665Opening and Working Enquiries: SA Enquiry followed by Taxpayer Amendment
Changes to dates following the introduction of Carter
CCM14230Closing The Enquiry: Issuing the Penalty Leaflet – Cases Worked by Correspondence
Additional text – non SA claimants