CCM - Recent changes to this manual
Below are details of the amendments that were published on 14 June 2006.(see the update index for all updates)
| Section | Title and details of update |
| CCM2120 | Compliance Strategy:
Should I open an Examination or an Enquiry
New page |
| CCM2130 | Compliance Strategy: When
should I open earlier years
New page |
| CCM3115 | (This text has been withheld because of exemptions in the Freedom of Information Act 2000) |
| CCM4120 | Opening the Examination:
Pre-Award – Issuing letter to claimant(s)
Pre-award – no need to include fact sheet with opening letter |
| CCM4190 | Opening the Examination:
Post-Award Examinations – Conditions
Post-award – you must include WTC/FS2 with the opening letter |
| CCM5160 | Working the Examination:
Notice to be Used for Examinations Involving CoCs
You must include a copy of WTC/FS3 |
| CCM5350 | Working the Examination:
Meetings – The Norm
You must include a copy of WTC/FS3 |
| CCM5475 | Working the Examination:
Process to obtain Call History/Transcript from CC
Change of name for TCC Research & Development Team |
| CCM5490 | Working the Examination:
Avoiding Delay
Expansion of text to clarify |
| CCM6940 | Particular Aspects:
Disability – Examination of Risks or Doubts
Removal of paragraph relating to DPTC |
| CCM7580 | Discrepancy Enquiries:
Right of Appeal against amendment
Change of name for Unified Appeals Tribunal |
| CCM8170 | Closing the Examination:
Appeals
Appeals against a penalty – hyperlink to new page |
| CCM8210 | Closing the Examination:
Appeal Received
Appeals against a penalty – hyperlink to new page |
| CCM8640 | Closing the Examination:
Formal Proceedings
Transfer of responsibility from Cross Cutting Policy (Stockport Technical Unit) |
| CCM8645 | Closing the Examination:
Formal Proceedings – How to Complete Form 394(TC)
New page |
| CCM10060 | Penalties and Interest:
Incorrect Claims – Meaning of Neglect
Expansion of text to clarify |
| CCM10120 | Penalties and Interest:
Incorrect Claims – Pre-award or Early Challenges
Withdrawal of claim |
| CCM10220 | Penalties and Interest:
Failure to supply information – general
Change of name for Unified Appeals Tribunal |
| CCM10280 | Penalties and Interest:
Penalty warning letter
Transfer of responsibility from CCP and change of name for Unified Appeals Tribunal |
| CCM10300 | Penalties and Interest:
Penalty proceedings – referral to the Tribunals Service
Transfer of responsibility from CCP and change of name for Unified Appeals Tribunal |
| CCM10385 | Penalties and Interest:
Appeals against a Penalty
New page |
| CCM10400 | Penalties and Interest:
Interest on Penalties – General
Transfer of responsibility from Cross Cutting Policy (Stockport Technical Unit) |
| CCM10420 | Penalties and Interest:
Interest on Penalties – instalment penalty-only letter of
offer
Amend £100 to £1000 |
| CCM12011 | (This text has been withheld because of exemptions in the Freedom of Information Act 2000) |
| CCM12170 | Opening and Working
Enquiries: Method of obtaining information
“…you must include a copy of WTC/FS4…” |
| CCM12250 | Opening and Working
Enquiries: Information notices – time to comply to be stated
in notice
“…you must include a copy of WTC/FS4…” |
| CCM12276 | Opening and Working
Enquiries: Avoiding Delay
Expansion of text to clarify |
| CCM12310 | Opening and Working
Enquiries: Receipt of application for enquiry to be completed
– general
Change of name for Unified Appeals Tribunal |
| CCM12320 | Opening and Working
Enquiries: Completion applications – repeated applications
Change of name for Unified Appeals Tribunal |
| CCM12380 | Opening and Working
Enquiries: Completion applications from both members of a couple
CCP deleted |
| CCM12390 | Opening and Working
Enquiries: Completion applications – referral to the tribunal
Transfer of responsibility from CCP |
| CCM12690 | Opening and Working
Enquiries: SA completion applications
Change of name for Unified Appeals Tribunal |
| CCM14100 | Closing The Enquiry:
Adjustment needed to the claim but a penalty is not appropriate
“…you can only make one S19 decision…” |
| CCM14160 | Closing The Enquiry:
Adjusted awards – appeals
For appeals against a penalty – hyperlink to new page |
| CCM14190 | Closing The Enquiry:
Adjustment needed to the claim, but claimant has not satisfied your
request for information and no appeal made
Transfer of responsibility from CCP |
| CCM14200 | Closing The Enquiry:
Adjustment needed to the claim and penalties appropriate –
overview of settlement including penalties
“…you can only make one S19 decision…” |
| CCM14260 | Closing The Enquiry:
Penalty cases – informing the claimant(s)
Clarification of text |
| CCM14265 | Closing The Enquiry:
Penalty cases – amending the award
Clarification of text |
| CCM14270 | Closing The Enquiry:
Penalty cases – appeal received
Change of name for Unified Appeals Tribunal and hyperlink to new page for appeals against a penalty |
| CCM14385 | (This text has been withheld because of exemptions in the Freedom of Information Act 2000) |
| CCM14390 | Closing The Enquiry:
Letter of acceptance
Change of responsibility from CCP |
| CCM14400 | Closing The Enquiry:
Submissions of offers to the Claimant Compliance Group Manager
(CCGM)
Change of responsibility from CCP |
| CCM14440 | Closing The Enquiry:
Formal Proceedings
Include copy of incorrect claim/declaration with submission |
| CCM14445 | Closing The Enquiry:
Formal Proceedings – How to Complete Form 394(TC)
New page |
| CCM18280 | Child Benefit and Tax
Credits: Appeals
Change of name for Unified Appeals Tribunal |
