CCM8670 - Closing the Examination: Accounting Procedures - Settlement.

You should make the following entries on the form 394NTC:

The Higher Officer Team Manager (or their nominated Officer) should

• Complete the details on the 394(NTC)and payslip

• Our Reference Input the SAFE Reference Number
• Amount Payable £ Input the full amount authorised by the SO Policy & Standards Manager
• Date of issue Ensure a future date of 5 days is input (for example if today’s date is 01/03/09, input 06/03/09)
• Name and address Input claimants details
• National Insurance Number Input claimants NINO
• Issuing office reference Input the consecutive number. This should be taken from the establishment file
• Details box Input the amount of the penalty, along with the relevant Tax Credit period dates
• Sign the 394(NTC)
• Drop down boxes Options to choose between ‘penalty/penalties’ and ‘Tax Credit/Tax Credits’

• Issue these to the claimant along with the 396(NTC) Notes and the covering letter. The date of issue must be the same as the date on the 394(NTC)
• Keep copies of the above in the case papers
• Contact the Reviewing Officer - Formal Penalty Submissions to advise that the formal penalty has been issued
• Arrange for the details of the penalty charged to be included on TCW
• If an appeal is not received within the 30 day period, the case can be settled.