| CCM8020 |
Overview of Closing the Examination |
| CCM8030 |
Claimant asks you to take into account reduced income |
| CCM8050 |
Other factors with a bearing on the amount of the overpayment |
| CCM8060 |
Penalties - General |
| CCM8070 |
No adjustment needed to the Claim |
| CCM8080 |
No adjustment needed to the claim - Informing the claimant |
| CCM8090 |
Processing the Claim |
| CCM8100 |
Office Records |
| CCM8110 |
Adjustment needed to the claim but a penalty is not appropriate |
| CCM8115 |
Adjustment needed to the claim but a penalty is not appropriate - Are adjustments needed for other years |
| CCM8116 |
Adjustment needed for other years |
| CCM8125 |
In-year recoveries |
| CCM8126 |
In-year recoveries for claims made in the wrong capacity |
| CCM8129 |
In-year recoveries - examples |
| CCM8130 |
Informing the Claimant - General |
| CCM8140 |
Informing the Claimant - Overpayment |
| CCM8150 |
Informing the Claimant - Closure Letter |
| CCM8160 |
Processing the Claim - General |
| CCM8170 |
Appeals |
| CCM8180 |
Recoveries |
| CCM8190 |
TCW and Office Records |
| CCM8230 |
Adjustment needed to the claim and Penalties appropriate - Overview of settlement including penalties |
| CCM8232 |
Adjustment needed to the claim and penalty appropriate - Are adjustments needed for other years |
| CCM8240 |
Adjustment needed to the claim and Penalties appropriate - Who will meet the settlement? |
| CCM8250 |
Who will meet the settlement? - Single Claimant |
| CCM8260 |
Who will meet the settlement? - A couple who are now separated |
| CCM8270 |
Who will meet the settlement? - A couple who are jointly responsible for the debt and penalties |
| CCM8280 |
Who will meet the settlement? -A couple where the penalty relates to a failure to notify a change of circumstances |
| CCM8290 |
Who will meet the settlement? -A couple where one is an innocent partner. |
| CCM8300 |
Issuing the Penalty Leaflet |
| CCM8310 |
Issuing the Penalty Leaflet - cases worked by correspondence |
| CCM8320 |
Issuing the Penalty Leaflet - telephone calls |
| (This text has been withheld because of exemptions in the Freedom of Information Act 2000) |
| CCM8370 |
Penalty Cases - Informing the Claimant(s) |
| CCM8380 |
Amending or Processing the Award |
| CCM8390 |
Right of Appeal |
| CCM8400 |
Calculating the Overpaid Credits - The Amount |
| CCM8500 |
Penalty Only |
| CCM8630 |
Closing the Office Records and Noting TCW |
