If the National Minimum Wage (NMW) section decide not to re-open
their review, you should contact the employer to explain that their
statement about the claimant’s hours is inconsistent with
those they have made about the operation of NMW, and ask them to
reconsider the information they have provided to you.
If the employer’s response indicates that the claimant
worked a lower number of hours, consistent with the NMW paid, you
should settle your examination on the basis of the employer’s
revised statement see
CCM8230. If the employer does not
respond, you should issue a formal notice for the information in
accordance with the guidance at
CCM5510.
(This text has been withheld because of exemptions in the
Freedom of Information Act 2000)