You will not normally deal direct with informers, such contacts
will generally be handled in the CCROs. But you may occasionally be
offered unsolicited information by third parties, for example child
care providers.
You might, for instance, have contacted a provider for
confirmation of the child care costs, and the provider alleges that
another person lives with your claimant and drops off the child in
the morning. In such a case, there is no objection to you asking
the person to clarify the information they have already provided
(i.e. the full name of the suspected partner), but you
must make it clear to them that
