Having the meeting at the claimant’s home offers several
advantages for both parties. Claimants will not have to travel, and
are more likely to have the information they need to answer your
questions readily available - thus cutting down on delay. They may
also feel more comfortable and confident in their own homes than on
Revenue premises. But they may prefer not to invite an official
into their homes; or your office may be conveniently near to their
place of work.
You should suggest a meeting at the claimant’s home in
appropriate cases, and always where:
