Once a case is received by the S19Lite/S20Lite team they should check whether
If either of the above applies the case will be worked as an
Enquiry or a Discovery case by Claimant Compliance, see
Although the claimant may have voluntarily disclosed a correction to their declaration they could still incur a penalty, see CCM10780.
To identify which Voluntary disclosure cases might involve a penalty the S19/S20Lite team will firstly check CCOM28120 to see if the reason for the over-claim is one of the errors shown on the list.
If the error is not on the list
If the error is on the list