CCM16200 - Enquiries: Action
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Overview |
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Preliminary checks |
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Is a penalty appropriate? |
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Opening letter where there is no penalty |
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Enquiry notice not delivered |
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Considering the claimant’s reply |
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No adjustment needed |
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Adjustment needed |
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Adjustment needed to the award and the year following the enquiry is the current year |
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Adjustment needed to the award and the year following the enquiry is not the current year |
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Claimant does not respond to opening letter |
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Reviewing your decision when a claimant appeals |
