CCM4320 - Pre-award examinations: Action: Considering the claimants reply
Once the claimant has replied to the opening letter you will
need to carefully consider their response. Chapter 6 of the CCM
contains guidance on many of the risks you will come across and
Chapter 15 contains detailed guidance on Undisclosed Partners.
If you are unsure whether the claimant has adequately
explained the position you shall ask your manager for help.
If the claimant has not fully answered your concerns or you
now have other concerns you should contact them again to request
the additional information. Where ever possible you should try to
do this by telephone.
If the claimant asks if they can meet someone to discuss the
position or you think a face to face meeting is necessary you shall
discuss with your manager who will tell you how to proceed.
Once the claimant has provided all of the information,
documents or evidence you asked for you will have reached one of
the conclusions:-
